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04/07 updated password reset, ticket templates, and satisfaction survey

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nngo
2026-04-07 17:32:11 -04:00
parent 36945f5976
commit 60db5c3f9a
18 changed files with 1309 additions and 105 deletions
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app/templates/admin/ticket_template_edit.html
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{% extends "base.html" %}
{% block title %}{{ 'Edit' if t else 'New' }} Template{% endblock %}
{% block page_title %}{{ 'Edit' if t else 'New' }} Ticket Template{% endblock %}
{% block content %}
<div class="row justify-content-center">
<div class="col-lg-7">
<div class="card">
<div class="card-header">
<i class="bi bi-layout-text-window-reverse me-2"></i>
{{ 'Edit: ' + t.name if t else 'New Template' }}
</div>
<div class="card-body">
<form method="POST">
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}"/>
<div class="mb-3">
<label class="form-label">Template Name *</label>
<input type="text" class="form-control" name="name" required
value="{{ t.name if t else '' }}"
placeholder="e.g. VPN Access Issue"/>
</div>
<div class="row g-3 mb-3">
<div class="col-md-6">
<label class="form-label">Category</label>
<select class="form-select" name="category">
{% for cat in categories %}
<option value="{{ cat }}" {% if t and t.category == cat %}selected{% endif %}>
{{ cat.replace('_',' ').title() }}
</option>
{% endfor %}
</select>
</div>
<div class="col-md-6">
<label class="form-label">Default Priority</label>
<select class="form-select" name="priority">
{% for p in priorities %}
<option value="{{ p }}" {% if t and t.priority == p %}selected{% elif not t and p == 'medium' %}selected{% endif %}>
{{ p.upper() }}
</option>
{% endfor %}
</select>
</div>
</div>
<div class="mb-3">
<label class="form-label">Title Hint
<span style="font-size:11px;color:var(--muted);font-weight:400;">
— pre-fills the ticket title field
</span>
</label>
<input type="text" class="form-control" name="title_hint"
value="{{ t.title_hint if t else '' }}"
placeholder="e.g. Cannot connect to VPN"/>
</div>
<div class="mb-3">
<label class="form-label">Description Template
<span style="font-size:11px;color:var(--muted);font-weight:400;">
— pre-fills the description textarea (use newlines as prompts)
</span>
</label>
<textarea class="form-control" name="description" rows="7"
placeholder="Steps to reproduce:&#10;1. &#10;&#10;Error message:&#10;&#10;Device / OS:">{{ t.description if t else '' }}</textarea>
</div>
<div class="row g-3 mb-3">
<div class="col-md-6">
<label class="form-label">Bootstrap Icon class
<span style="font-size:11px;color:var(--muted);font-weight:400;">
— e.g. bi-shield-lock
</span>
</label>
<div class="input-group">
<span class="input-group-text" id="icon-preview" style="font-size:18px;color:var(--accent);">
<i class="bi {{ t.icon if t else 'bi-file-text' }}" id="icon-el"></i>
</span>
<input type="text" class="form-control" name="icon" id="icon-input"
value="{{ t.icon if t else 'bi-file-text' }}"
oninput="document.getElementById('icon-el').className='bi '+this.value"/>
</div>
<div class="form-text">
Browse icons at
<a href="https://icons.getbootstrap.com/" target="_blank" style="color:var(--accent3);">
icons.getbootstrap.com
</a>
</div>
</div>
<div class="col-md-3">
<label class="form-label">Sort Order</label>
<input type="number" class="form-control" name="sort_order" min="0"
value="{{ t.sort_order if t else 0 }}"/>
<div class="form-text">Lower = shown first</div>
</div>
<div class="col-md-3 d-flex align-items-center" style="padding-top:28px;">
<div class="form-check form-switch">
<input class="form-check-input" type="checkbox" role="switch"
name="is_active" id="is-active"
{% if not t or t.is_active %}checked{% endif %}
style="width:40px;height:22px;cursor:pointer;"/>
<label class="form-check-label ms-2" for="is-active"
style="font-size:13px;font-weight:600;">Active</label>
</div>
</div>
</div>
<div class="d-flex gap-2 mt-4">
<button type="submit" class="btn btn-primary">
<i class="bi bi-check2 me-2"></i>{{ 'Save Changes' if t else 'Create Template' }}
</button>
<a href="{{ url_for('admin.ticket_templates') }}" class="btn btn-secondary">Cancel</a>
</div>
</form>
</div>
</div>
</div>
</div>
{% endblock %}