04/06 implement creating ticket on behalf of another user for IT staff

app/templates/admin/tickets.html

@@ -51,9 +51,14 @@
 </div>
 
 <div class="card">
-  <div class="card-header">
-    <i class="bi bi-collection me-2"></i>Tickets
-    <span style="font-size:12px;color:var(--muted);font-family:'Space Mono',monospace;">({{ tickets.total }})</span>
+  <div class="card-header d-flex align-items-center justify-content-between">
+    <div>
+      <i class="bi bi-collection me-2"></i>Tickets
+      <span style="font-size:12px;color:var(--muted);font-family:'Space Mono',monospace;">({{ tickets.total }})</span>
+    </div>
+    <a href="{{ url_for('tickets.create_ticket_behalf') }}" class="btn btn-primary btn-sm">
+      <i class="bi bi-person-plus me-1"></i>File on Behalf
+    </a>
   </div>
   <div class="card-body p-0">
     {% if tickets.items %}