04/06 implement creating ticket on behalf of another user for IT staff

2026-04-06 17:13:53 -04:00
parent 3b17705911
commit bc236a3d19
8 changed files with 738 additions and 14 deletions
@@ -329,6 +329,9 @@
    <li><a href="{{ url_for('admin.all_tickets') }}" class="{{ 'active' if request.endpoint == 'admin.all_tickets' }}">
      <i class="bi bi-collection"></i> All Tickets
    </a></li>
+    <li><a href="{{ url_for('tickets.create_ticket_behalf') }}" class="{{ 'active' if request.endpoint == 'tickets.create_ticket_behalf' }}">
+      <i class="bi bi-person-plus"></i> File on Behalf
+    </a></li>
    <li><a href="{{ url_for('admin.kb_list') }}" class="{{ 'active' if 'admin.kb' in request.endpoint }}">
      <i class="bi bi-journal-text"></i> Manage KB
    </a></li>