Initial commit

app/routes/api.py

@@ -0,0 +1,83 @@
+import logging
+from flask import Blueprint, jsonify, request
+from flask_login import login_required, current_user
+from flask_socketio import emit, join_room, leave_room
+from app import db, socketio
+from app.models import Notification, Ticket, TicketStatus, TicketPriority
+from app.services.log_service import log_action
+
+api_bp = Blueprint('api', __name__, url_prefix='/api')
+logger = logging.getLogger(__name__)
+
+
+# ─── Notifications API ────────────────────────────────────────────────────────
+
+@api_bp.route('/notifications/unread-count')
+@login_required
+def unread_count():
+    count = Notification.query.filter_by(user_id=current_user.id, is_read=False).count()
+    return jsonify({'count': count})
+
+
+@api_bp.route('/notifications/<int:notif_id>/read', methods=['POST'])
+@login_required
+def mark_read(notif_id):
+    notif = Notification.query.filter_by(id=notif_id, user_id=current_user.id).first_or_404()
+    notif.is_read = True
+    db.session.commit()
+    return jsonify({'ok': True})
+
+
+@api_bp.route('/notifications/mark-all-read', methods=['POST'])
+@login_required
+def mark_all_read():
+    Notification.query.filter_by(user_id=current_user.id, is_read=False).update({'is_read': True})
+    db.session.commit()
+    return jsonify({'ok': True})
+
+
+# ─── Ticket Stats API (IT) ────────────────────────────────────────────────────
+
+@api_bp.route('/stats/tickets')
+@login_required
+def ticket_stats():
+    if not current_user.is_it_staff:
+        return jsonify({'error': 'Forbidden'}), 403
+    stats = {
+        'open'        : Ticket.query.filter_by(status=TicketStatus.OPEN).count(),
+        'in_progress' : Ticket.query.filter_by(status=TicketStatus.IN_PROGRESS).count(),
+        'pending'     : Ticket.query.filter_by(status=TicketStatus.PENDING).count(),
+        'resolved'    : Ticket.query.filter_by(status=TicketStatus.RESOLVED).count(),
+        'closed'      : Ticket.query.filter_by(status=TicketStatus.CLOSED).count(),
+    }
+    return jsonify(stats)
+
+
+# ─── WebSocket Events ─────────────────────────────────────────────────────────
+
+@socketio.on('connect')
+def on_connect():
+    if current_user.is_authenticated:
+        join_room(f'user_{current_user.id}')
+        logger.info(f'[SOCKET CONNECT] user_id={current_user.id}')
+
+
+@socketio.on('disconnect')
+def on_disconnect():
+    if current_user.is_authenticated:
+        leave_room(f'user_{current_user.id}')
+        logger.info(f'[SOCKET DISCONNECT] user_id={current_user.id}')
+
+
+@socketio.on('join_ticket')
+def on_join_ticket(data):
+    if current_user.is_authenticated:
+        ticket_id = data.get('ticket_id')
+        join_room(f'ticket_{ticket_id}')
+
+
+@socketio.on('leave_ticket')
+def on_leave_ticket(data):
+    if current_user.is_authenticated:
+        ticket_id = data.get('ticket_id')
+        leave_room(f'ticket_{ticket_id}')