Initial commit

setup_db.sql

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+-- ============================================================
+-- TechDesk IT Ticket System — MySQL Database Setup
+-- Run as root: mysql -u root -p < setup_db.sql
+-- ============================================================
+
+-- Create database
+CREATE DATABASE IF NOT EXISTS it_tickets
+  CHARACTER SET utf8mb4
+  COLLATE utf8mb4_unicode_ci;
+
+-- Create dedicated application user
+CREATE USER IF NOT EXISTS 'it_tickets_user'@'localhost'
+  IDENTIFIED BY 'CHANGE_THIS_PASSWORD';
+
+-- Grant privileges
+GRANT SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, INDEX, ALTER, REFERENCES
+  ON it_tickets.*
+  TO 'it_tickets_user'@'localhost';
+
+FLUSH PRIVILEGES;
+
+-- Verify
+SELECT User, Host FROM mysql.user WHERE User = 'it_tickets_user';
+SHOW GRANTS FOR 'it_tickets_user'@'localhost';