nngo/IT_Ticket_System
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04/07 updated timezone, report via email, etc

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nngo
2026-04-07 11:24:08 -04:00
parent 56c65bfe4c
commit fed51f8c28
14 changed files with 1022 additions and 29 deletions
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app/templates/tickets/detail.html
+7 -7
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@@ -25,7 +25,7 @@
</span>
{% endif %}
<span><i class="bi bi-tag me-1"></i>{{ ticket.category.replace('_',' ').title() }}</span>
<span><i class="bi bi-calendar3 me-1"></i>{{ ticket.created_at.strftime('%b %d, %Y %H:%M') }}</span>
<span><i class="bi bi-calendar3 me-1"></i>{{ ticket.created_at | localtime("%b %d, %Y %H:%M") }}</span>
{% if ticket.location %}<span><i class="bi bi-geo-alt me-1"></i>{{ ticket.location }}</span>{% endif %}
{% if ticket.asset_tag %}<span><i class="bi bi-cpu me-1"></i>{{ ticket.asset_tag }}</span>{% endif %}
{% if ticket.ai_generated %}<span style="color:var(--accent3);"><i class="bi bi-robot me-1"></i>AI-generated</span>{% endif %}
@@ -113,7 +113,7 @@
{% endif %}
</div>
<div class="d-flex align-items-center gap-2">
<span class="comment-time">{{ comment.created_at.strftime('%b %d, %Y %H:%M') }}</span>
<span class="comment-time">{{ comment.created_at | localtime("%b %d, %Y %H:%M") }}</span>
{% if current_user.is_it_staff or comment.author_id == current_user.id %}
<form method="POST" action="{{ url_for('tickets.delete_comment', comment_id=comment.id) }}"
onsubmit="return confirm('Delete this comment?');">
@@ -744,10 +744,10 @@ function buildCommentEl(c) {
{{ info_row('bi-person-badge', 'Filed by (IT)', '<span style="color:var(--accent);font-weight:600;">' ~ ticket.filed_by_staff.full_name ~ '</span>') }}
{% endif %}
{{ info_row('bi-person-check', 'Assigned to', ticket.assignee.full_name if ticket.assignee else '—') }}
{{ info_row('bi-calendar3', 'Created', ticket.created_at.strftime('%b %d, %Y')) }}
{{ info_row('bi-calendar-check', 'Updated', ticket.updated_at.strftime('%b %d, %Y')) }}
{% if ticket.due_date %}{{ info_row('bi-alarm', 'Due Date', ticket.due_date.strftime('%b %d, %Y')) }}{% endif %}
{% if ticket.resolved_at %}{{ info_row('bi-check-circle', 'Resolved', ticket.resolved_at.strftime('%b %d, %Y')) }}{% endif %}
{{ info_row('bi-calendar3', 'Created', ticket.created_at | localtime("%b %d, %Y")) }}
{{ info_row('bi-calendar-check', 'Updated', ticket.updated_at | localtime("%b %d, %Y")) }}
{% if ticket.due_date %}{{ info_row('bi-alarm', 'Due Date', ticket.due_date | localtime("%b %d, %Y")) }}{% endif %}
{% if ticket.resolved_at %}{{ info_row('bi-check-circle', 'Resolved', ticket.resolved_at | localtime("%b %d, %Y")) }}{% endif %}
</div>
</div>
@@ -778,7 +778,7 @@ function buildCommentEl(c) {
{% endif %}
changed from <em>{{ old }}</em> to <em>{{ new }}</em>
<br>
<span style="font-size:10px;">by {{ h.changer.full_name }} · {{ h.changed_at.strftime('%b %d %H:%M') }}</span>
<span style="font-size:10px;">by {{ h.changer.full_name }} · {{ h.changed_at | localtime("%b %d %H:%M") }}</span>
</div>
{% endfor %}
</div>