-- ============================================================
-- TechDesk IT Ticket System — MySQL Database Setup
-- Run as root: mysql -u root -p < setup_db.sql
-- ============================================================

-- Create database
CREATE DATABASE IF NOT EXISTS it_tickets
  CHARACTER SET utf8mb4
  COLLATE utf8mb4_unicode_ci;

-- Create dedicated application user
CREATE USER IF NOT EXISTS 'it_tickets_user'@'localhost'
  IDENTIFIED BY 'CHANGE_THIS_PASSWORD';

-- Grant privileges
GRANT SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, INDEX, ALTER, REFERENCES
  ON it_tickets.*
  TO 'it_tickets_user'@'localhost';

FLUSH PRIVILEGES;

-- Verify
SELECT User, Host FROM mysql.user WHERE User = 'it_tickets_user';
SHOW GRANTS FOR 'it_tickets_user'@'localhost';