Aug 7 - Update: knowledge base MT19

app/routes/support.py

@@ -91,7 +91,9 @@ FAQS = [
 def _system_prompt_with_kb():
     """Return the Groq system prompt, appending active knowledge base entries."""
     try:
-        entries = SupportKnowledge.query.filter_by(active=True).order_by(SupportKnowledge.id).all()
+        entries = (SupportKnowledge.query.filter_by(active=True)
+                   .order_by(SupportKnowledge.sort_order.asc(),
+                             SupportKnowledge.id.asc()).all())
     except Exception:
         return _SYSTEM_PROMPT
     if not entries:
@@ -516,10 +518,31 @@ def admin_conversation_detail(session_id):
 @login_required
 @supervisor_required
 def admin_knowledge():
-    entries = SupportKnowledge.query.order_by(SupportKnowledge.created_at.desc()).all()
+    # Same order the chat prompt uses, so the admin list shows the real
+    # priority rather than a different one.
+    entries = (SupportKnowledge.query
+               .order_by(SupportKnowledge.sort_order.asc(),
+                         SupportKnowledge.id.asc()).all())
     return render_template('support/admin_knowledge.html', entries=entries)
 
 
+def _parse_sort_order(raw, fallback=0):
+    """Coerce a submitted sort_order to a sane int.
+
+    The column is NOT NULL, so a blank or non-numeric field must not reach the
+    DB. Clamped to 0..9999 to match the range ST validates, and falls back to
+    the existing value on edit so a blank field means "leave it alone" rather
+    than silently resetting the entry to the top.
+    """
+    raw = (raw or '').strip()
+    if not raw:
+        return fallback
+    try:
+        return max(0, min(9999, int(raw)))
+    except (TypeError, ValueError):
+        return fallback
+
+
 @bp.route('/admin/knowledge/add', methods=['POST'])
 @login_required
 @supervisor_required
@@ -534,6 +557,7 @@ def admin_knowledge_add():
         title      = title,
         body       = body,
         active     = True,
+        sort_order = _parse_sort_order(request.form.get('sort_order')),
         created_by = current_user.id,
         created_at = now_eastern(),
         updated_at = now_eastern(),
@@ -561,6 +585,8 @@ def admin_knowledge_edit(entry_id):
             return redirect(url_for('support.admin_knowledge_edit', entry_id=entry_id))
         entry.title      = title
         entry.body       = body
+        entry.sort_order = _parse_sort_order(request.form.get('sort_order'),
+                                             entry.sort_order)
         entry.updated_at = now_eastern()
         db.session.commit()
         log_action(ACTION_UPDATE, 'SupportKnowledge', entry.id, title[:60], 'edited')