{% extends "base.html" %} {% block title %}Notification Matrix{% endblock %} {% block extra_css %} {% endblock %} {% block content %}
Control which roles receive email notifications for each event. Assignee, followers, and customer portal recipients are handled automatically where marked.
Internal: Admin, Supervisor, Inspector, and Project Manager users receive in-app notifications and emails based on their individual preference settings.
Customer: Customer-portal users are notified only for facilities they are assigned to via their contract/facility assignments.
Custom Recipients: Additional email addresses (e.g. external managers) receive a plain email. They do not get in-app notifications and are not affected by individual user preference settings.