Aug 19 - Update: customer Inspector AI support chat

app/templates/layouts/classic.html

@@ -199,7 +199,11 @@
                         </a>
                     </li>
                     {% endif %}
-                    {% if current_user.role == 'customer' %}
+                    {# Both customer-side roles get the Support menu — a Customer
+                       Inspector works at the customer's facilities and has the
+                       same questions. The assistant answers them for their own
+                       role (see _role addendum in routes/support.py). #}
+                    {% if current_user.is_customer_account %}
                     <li class="nav-item dropdown">
                         <a class="nav-link dropdown-toggle {{ 'active' if request.endpoint and request.endpoint.startswith('support.') }}"
                            href="#" role="button" data-bs-toggle="dropdown" aria-expanded="false">

app/templates/ui/support_center.html

@@ -15,7 +15,7 @@
 
 {# ── Live support routes (role-aware) ──────────────────────────────────── #}
 <div class="row g-3 mb-4">
-  {% if current_user.role == 'customer' %}
+  {% if current_user.is_customer_account %}
   <div class="col-12 col-md-4">
     <a class="jqc-hub-card" href="{{ url_for('support.chat') }}">
       <div class="d-flex gap-3 align-items-center">
@@ -115,13 +115,13 @@
   </div>
   {% endfor %}
 
-  {# The AI chat is customer-only (support.chat redirects staff to the ticket
+  {# The AI chat is for customer-side accounts (support.chat redirects staff to the ticket
      queue, which is itself @supervisor_required). So the destination is chosen
      per role rather than pointed at support.chat for everyone — an inspector
      following that chain would land on the dashboard with an access-denied
      flash, and this page is meant never to dead-end. Roles with no support
      destination get no card; the how-to guides below are their support. #}
-  {% if current_user.role == 'customer' %}
+  {% if current_user.is_customer_account %}
   <div class="col-12 col-md-6 col-xl-4">
     <a class="jqc-hub-card dark" href="{{ url_for('support.chat') }}">
       <div class="d-flex gap-3 align-items-center">