Mar 04 2026: implemented SLA notifications

2026-03-04 09:20:22 -05:00
parent e292213042
commit 345d14fcfd
5 changed files with 159 additions and 3 deletions
@@ -58,6 +58,10 @@ class Issue(db.Model):
    result_notes  = db.Column(db.Text)
    result_photos = db.Column(db.JSON)   # list of relative paths e.g. ["uploads/issue_photos/abc.jpg"]

+    # Tracks which SLA alert level has already been notified so cron runs
+    # don't fire duplicate notifications. Values: None / 'at_risk' / 'breached'
+    sla_notified  = db.Column(db.String(10), nullable=True, default=None)
+
    # Relationships
    assigned_user = db.relationship('User', foreign_keys=[assigned_to], backref='assigned_issues')
    comments      = db.relationship('IssueComment', backref='issue', lazy='dynamic',