Mar 04 2026: implemented SLA notifications

2026-03-04 09:20:22 -05:00
parent e292213042
commit 345d14fcfd
5 changed files with 159 additions and 3 deletions
@@ -109,9 +109,10 @@ def view(issue_id):
            issue.assigned_to = form.assigned_to.data or None

        if form.status.data == 'resolved' and not issue.resolved_at:
-            issue.resolved_at = now_eastern()
+            issue.resolved_at  = now_eastern()
+            issue.sla_notified = None   # clear so alerts fire again if re-opened
        elif form.status.data != 'resolved':
-            issue.resolved_at = None
+            issue.resolved_at  = None

        issue.result_notes = form.result_notes.data or None