06/09 Update a customer AI chatbot and support form submision

app/__init__.py

@@ -116,13 +116,19 @@ def create_app(config_name='default'):
                     pv_count = Issue.query.filter_by(
                         status='pending_verification'
                     ).count()
+                # Open support tickets — admin/director only
+                open_support = 0
+                if current_user.role in ('admin', 'director'):
+                    from app.models.support import SupportTicket
+                    open_support = SupportTicket.query.filter_by(status='open').count()
                 return {
                     'unread_notification_count':   unread,
                     'pending_verification_count':  pv_count,
+                    'open_support_tickets_count':  open_support,
                 }
         except Exception:
             pass
-        return {'unread_notification_count': 0, 'pending_verification_count': 0}
+        return {'unread_notification_count': 0, 'pending_verification_count': 0, 'open_support_tickets_count': 0}
 
     os.makedirs(app.config['UPLOAD_FOLDER'], exist_ok=True)
 
@@ -133,6 +139,7 @@ def create_app(config_name='default'):
     from app.routes import projects        # Phase 1/2 — Project management
     from app.routes import customers       # Phase 5 — Customer management
     from app.routes import scheduled_reports  # Phase 6 — Scheduled reports
+    from app.routes import support         # Support chat + admin tickets
 
     app.register_blueprint(auth.bp)
     app.register_blueprint(dashboard.bp)
@@ -146,6 +153,7 @@ def create_app(config_name='default'):
     app.register_blueprint(projects.bp)
     app.register_blueprint(customers.bp)
     app.register_blueprint(scheduled_reports.bp)
+    app.register_blueprint(support.bp)
 
     # ── Mobile API (Phase 7 / Phase A / Phase B / Phase C) ───────────────────
     # The /api/v1 blueprint group uses JWT Bearer tokens — no CSRF cookies needed.