Aug 7 - Update issue comment, customers now can see the comment

app/routes/issues.py

@@ -688,7 +688,14 @@ def view(issue_id):
         return redirect(url_for('issues.view', issue_id=issue_id))
 
     is_following = issue.is_followed_by(current_user)
-    if current_user.role == 'customer':
+
+    # TEMPORARY (Aug 2026) — COMMENTS_VISIBLE_TO_ALL lifts the phase22
+    # restriction so customers see every comment on the issue, not only the
+    # ones ticked "Share with customer". is_customer_visible is still recorded
+    # on every comment, so setting the flag back to false restores the old
+    # filtering with nothing to repair. See config.py.
+    comments_open = current_app.config.get('COMMENTS_VISIBLE_TO_ALL', False)
+    if current_user.role == 'customer' and not comments_open:
         comments = (issue.comments
                     .filter_by(is_customer_visible=True)
                     .order_by(IssueComment.created_at.asc()).all())
@@ -698,6 +705,7 @@ def view(issue_id):
                            issue=issue,
                            form=form,
                            comments=comments,
+                           comments_open=comments_open,
                            is_following=is_following)