Jul 9 - Update Dashboard separate open issue by Handled by

CLAUDE.md

@@ -1029,7 +1029,7 @@ The dashboard cards are organised into two labelled sections separated by a divi
 4. Pending Follow-ups — inspections with `follow_up_required=True`; links to `inspections.index?status=follow_up`
 
 **Issues section** (customers see first 3; staff see all 5):
-1. Open Issues — `status=open` with severity breakdown badges
+1. Open Issues — `status=open` with severity breakdown badges (C/H/M/L) **and** a "Handled by" split (Janitorial Staff / Facility Staff / External Vendor) from `handler_breakdown`; each handler chip links to `issues.index?status=open&handler_type=...`. Both breakdowns are derived from the already-loaded `open_issues_all` list (no extra queries). The card is no longer a single wrapping anchor — the count and each handler chip are separate links (nested anchors are invalid).
 2. Issues Opened Today — links to `issues.index` with `date_from=today&date_to=today` (uses the date filter added to `issues.index`)
 3. Resolved Today — `status=resolved` + today's date range
 4. Pending Verification — `status=pending_verification`

app/routes/dashboard.py

@@ -95,6 +95,12 @@ def index():
         'medium':   sum(1 for i in open_issues_all if i.severity == 'medium'),
         'low':      sum(1 for i in open_issues_all if i.severity == 'low'),
     }
+    # Open issues split by who handles them (phase35) — same list, no extra query.
+    handler_breakdown = {
+        'internal': sum(1 for i in open_issues_all if (i.handler_type or 'internal') == 'internal'),
+        'facility': sum(1 for i in open_issues_all if i.handler_type == 'facility'),
+        'vendor':   sum(1 for i in open_issues_all if i.handler_type == 'vendor'),
+    }
 
     # ── Issues resolved today ─────────────────────────────────────────────────
     resolved_today_q = Issue.query.filter(
@@ -362,6 +368,7 @@ def index():
         completed_today      = completed_today,
         open_issues          = open_issues,
         severity_breakdown   = severity_breakdown,
+        handler_breakdown    = handler_breakdown,
         resolved_today       = resolved_today,
         pending_followups    = pending_followups,
         issues_opened_today  = issues_opened_today,

app/templates/dashboard.html

@@ -139,26 +139,46 @@
 <div class="row g-3 mb-4">
 
   <div class="col-6 col-md">
-    <a href="{{ url_for('issues.index', status='open') }}" class="text-decoration-none">
     <div class="card text-white bg-warning h-100">
       <div class="card-body">
         <div class="d-flex justify-content-between align-items-start mb-1">
           <span class="small text-white-50 fw-semibold">Open Issues</span>
           <i class="bi bi-exclamation-triangle" style="font-size:1.4rem;opacity:.3;"></i>
         </div>
-        <div class="fs-1 fw-bold lh-1">{{ open_issues }}</div>
+        <a href="{{ url_for('issues.index', status='open') }}" class="text-white text-decoration-none">
-        <div class="mt-2" style="font-size:.72rem;opacity:.75;">
+          <div class="fs-1 fw-bold lh-1">{{ open_issues }}</div>
-          Active issues not yet resolved
+        </a>
-          {% if open_issues > 0 %}
+        {% if open_issues > 0 %}
-          · {% if severity_breakdown.critical > 0 %}<span class="badge bg-danger">{{ severity_breakdown.critical }}C</span> {% endif %}
+        <div class="mt-2" style="font-size:.72rem;opacity:.85;">
+          {% if severity_breakdown.critical > 0 %}<span class="badge bg-danger">{{ severity_breakdown.critical }}C</span> {% endif %}
           {% if severity_breakdown.high > 0 %}<span class="badge bg-danger">{{ severity_breakdown.high }}H</span> {% endif %}
           {% if severity_breakdown.medium > 0 %}<span class="badge bg-dark">{{ severity_breakdown.medium }}M</span> {% endif %}
           {% if severity_breakdown.low > 0 %}<span class="badge bg-secondary">{{ severity_breakdown.low }}L</span>{% endif %}
-          {% endif %}
         </div>
+        {# ── Split by who handles it (click to drill in) ── #}
+        <div class="mt-1 d-flex flex-wrap align-items-center gap-1" style="font-size:.7rem;">
+          <span style="opacity:.75;">Handled by:</span>
+          {% if handler_breakdown.internal > 0 %}
+          <a href="{{ url_for('issues.index', status='open', handler_type='internal') }}"
+             class="badge bg-primary text-decoration-none" title="Janitorial Staff">
+            <i class="bi bi-people"></i> {{ handler_breakdown.internal }}
+          </a>{% endif %}
+          {% if handler_breakdown.facility > 0 %}
+          <a href="{{ url_for('issues.index', status='open', handler_type='facility') }}"
+             class="badge bg-info text-dark text-decoration-none" title="Facility Staff">
+            <i class="bi bi-building"></i> {{ handler_breakdown.facility }}
+          </a>{% endif %}
+          {% if handler_breakdown.vendor > 0 %}
+          <a href="{{ url_for('issues.index', status='open', handler_type='vendor') }}"
+             class="badge bg-light text-dark border text-decoration-none" title="External Vendor">
+            <i class="bi bi-person-gear"></i> {{ handler_breakdown.vendor }}
+          </a>{% endif %}
+        </div>
+        {% else %}
+        <div class="mt-2" style="font-size:.72rem;opacity:.75;">Active issues not yet resolved</div>
+        {% endif %}
       </div>
     </div>
-    </a>
   </div>
 
   <div class="col-6 col-md">