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06/09 Update a customer can comment on it issue

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nngo
2026-06-09 15:35:39 -04:00
parent cdcb675a24
commit 58d4b351b4
4 changed files with 138 additions and 15 deletions
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app/templates/issues/view.html
+57 -3
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@@ -183,6 +183,20 @@
{% else %}
<span class="badge bg-secondary" style="font-size:.65rem;">{{ c.author.role|replace('_',' ')|title }}</span>
{% endif %}
{# Visibility indicator — staff only #}
{% if current_user.role != 'customer' %}
{% if c.is_customer_visible %}
<span class="badge bg-success bg-opacity-10 text-success border border-success"
style="font-size:.6rem;" title="Customer can see this comment">
<i class="bi bi-eye me-1"></i>Customer visible
</span>
{% else %}
<span class="badge bg-secondary bg-opacity-10 text-secondary border border-secondary"
style="font-size:.6rem;" title="Hidden from customer">
<i class="bi bi-eye-slash me-1"></i>Staff only
</span>
{% endif %}
{% endif %}
</div>
<div class="d-flex align-items-center gap-2">
<span class="badge bg-{{ 'success' if c.status_at_time == 'resolved' else 'info text-dark' if c.status_at_time == 'pending_verification' else 'warning text-dark' if c.status_at_time == 'in_progress' else 'danger' }}"
@@ -198,27 +212,67 @@
{% endfor %}
</div>
<hr class="mx-3 my-0">
{% elif current_user.role == 'customer' %}
<div class="px-3 pt-3 pb-0">
<p class="text-muted small"><i class="bi bi-chat-left me-1"></i>No comments yet.</p>
</div>
<hr class="mx-3 my-0">
{% endif %}
{# Add Comment form — submits to the same view POST endpoint #}
{# ── Add Comment form ─────────────────────────────────────────────── #}
{% set can_customer_comment = current_user.role == 'customer' and (is_following or issue.reported_by == current_user.id) %}
{% if can_edit %}
{# Staff comment form with visibility checkbox #}
<div class="card-body">
<p class="fw-semibold small mb-2">Add Comment</p>
<form method="post">
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
{# Keep current status and assigned_to so the route doesn't change them #}
<input type="hidden" name="status" value="{{ issue.status }}">
<input type="hidden" name="assigned_to" value="{{ issue.assigned_to or 0 }}">
<div class="mb-2">
<textarea name="update_notes" class="form-control" rows="3"
placeholder="Write a comment…" required></textarea>
</div>
<div class="d-flex align-items-center justify-content-between flex-wrap gap-2">
<div class="form-check form-check-inline mb-0">
<input class="form-check-input" type="checkbox"
name="is_customer_visible" id="is_customer_visible" value="1">
<label class="form-check-label small text-muted" for="is_customer_visible">
<i class="bi bi-eye me-1"></i>Share with customer
</label>
</div>
<button type="submit" class="btn btn-primary btn-sm">
<i class="bi bi-send me-1"></i>Post Comment
</button>
</div>
</form>
</div>
{% elif can_customer_comment %}
{# Customer comment form — visible to all by design #}
<div class="card-body">
<p class="fw-semibold small mb-2">Add Comment</p>
<form method="post">
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
<div class="mb-2">
<textarea name="update_notes" class="form-control" rows="3"
placeholder="Write a comment…" required></textarea>
</div>
<button type="submit" class="btn btn-primary btn-sm">
<i class="bi bi-send me-1"></i>Post Comment
</button>
</form>
</div>
{% elif current_user.role != 'customer' %}
{% elif current_user.role == 'customer' %}
<div class="card-body py-2">
<p class="text-muted small mb-0">
<i class="bi bi-bell me-1"></i>Follow this issue to add comments.
</p>
</div>
{% else %}
<div class="card-body py-2">
<p class="text-muted small mb-0">
<i class="bi bi-lock me-1"></i>Only assigned staff can add comments.