Aug 11 - Add customer support Q&A
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@@ -95,6 +95,8 @@
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'The issue is approaching its resolution deadline for its severity but has not passed it yet. Treat it as the last window to close the issue on time.'),
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('bi-alarm', 'What does an SLA Alert mean?',
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'The issue has passed its resolution deadline for its severity. It stays flagged until resolved and shows on the dashboard SLA card.'),
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('bi-phone', 'Can a client, contract administrator or inspector use the JQC app to conduct inspections?',
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"Certainly. A customer's employee can use the JQC app not only for cleaning inspections but also to perform preventive maintenance on the property and submit service requests to third parties. Just download the app, fill out the enrollment form, and you are ready to go."),
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] %}
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<div class="row g-3">
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