diff --git a/app/models/user.py b/app/models/user.py
index 725c29b..f5ba008 100644
--- a/app/models/user.py
+++ b/app/models/user.py
@@ -5,7 +5,8 @@ from app.utils.time_utils import now_eastern
 
 @login_manager.user_loader
 def load_user(user_id):
-    return User.query.get(int(user_id))
+    from app import db
+    return db.session.get(User, int(user_id))
 
 class User(UserMixin, db.Model):
     __tablename__ = 'users'
@@ -16,10 +17,9 @@ class User(UserMixin, db.Model):
     email         = db.Column(db.String(255), unique=True, nullable=False, index=True)
     password_hash = db.Column(db.String(255), nullable=False)
     role          = db.Column(
-        # 'supervisor' retained temporarily so the Enum is valid before the
-        # migration UPDATE runs.  The migration removes it after all rows are
-        # updated to 'director'.
-        db.Enum('admin', 'supervisor', 'director', 'inspector', 'project_manager', 'customer'),
+        # Phase 11 migration complete — 'supervisor' removed from both the DB
+        # ENUM and this Python-side declaration.  Director is the canonical role.
+        db.Enum('admin', 'director', 'inspector', 'project_manager', 'customer'),
         nullable=False
     )
     created_at    = db.Column(db.DateTime, default=now_eastern)
diff --git a/app/routes/dashboard.py b/app/routes/dashboard.py
index 6d058b8..fc1a332 100644
--- a/app/routes/dashboard.py
+++ b/app/routes/dashboard.py
@@ -1,3 +1,4 @@
+import logging
 from flask import Blueprint, render_template
 from flask_login import login_required, current_user
 from app import db
@@ -13,6 +14,8 @@ from app.utils.time_utils import now_eastern
 
 bp = Blueprint('dashboard', __name__)
 
+logger = logging.getLogger(__name__)
+
 
 @bp.route('/')
 @bp.route('/dashboard')
diff --git a/app/routes/facilities.py b/app/routes/facilities.py
index 7a2c983..cf1cd07 100644
--- a/app/routes/facilities.py
+++ b/app/routes/facilities.py
@@ -1,3 +1,4 @@
+import logging
 from flask import Blueprint, render_template, redirect, url_for, flash, request, abort
 from flask_login import login_required, current_user
 from app import db
@@ -10,6 +11,8 @@ from app.utils.scope import get_customer_scope
 
 bp = Blueprint('facilities', __name__, url_prefix='/facilities')
 
+logger = logging.getLogger(__name__)
+
 @bp.route('/')
 @login_required
 def list_facilities():
@@ -43,6 +46,8 @@ def create_facility():
 
         db.session.add(facility)
         db.session.commit()
+        logger.info('FACILITIES | create | user=%s | facility_id=%s name=%r',
+                    current_user.username, facility.id, facility.name)
         log_action(ACTION_CREATE, 'Facility', facility.id, facility.name,
                    f'contact={facility.contact_person or ""}; project_id={facility.project_id}; active={facility.active}')
         flash(f'Facility "{facility.name}" created successfully.', 'success')
@@ -85,6 +90,8 @@ def edit_facility(facility_id):
         facility.active = form.active.data
 
         db.session.commit()
+        logger.info('FACILITIES | edit | user=%s | facility_id=%s name=%r',
+                    current_user.username, facility.id, facility.name)
         log_action(ACTION_UPDATE, 'Facility', facility.id, facility.name,
                    f'project_id={facility.project_id}; active={facility.active}')
         flash(f'Facility "{facility.name}" updated successfully.', 'success')
@@ -108,6 +115,8 @@ def delete_facility(facility_id):
     facility_id_snap = facility.id
     db.session.delete(facility)
     db.session.commit()
+    logger.info('FACILITIES | delete | user=%s | facility_id=%s name=%r',
+                current_user.username, facility_id_snap, facility_name)
     log_action(ACTION_DELETE, 'Facility', facility_id_snap, facility_name)
     flash(f'Facility "{facility_name}" has been permanently deleted.', 'success')
     return redirect(url_for('facilities.list_facilities'))
@@ -134,6 +143,8 @@ def create_area(facility_id):
         
         db.session.add(area)
         db.session.commit()
+        logger.info('FACILITIES | create_area | user=%s | area_id=%s name=%r facility=%r',
+                    current_user.username, area.id, area.name, facility.name)
         log_action(ACTION_CREATE, 'Area', area.id, area.name,
                    f'facility={facility.name}; type={area.area_type or ""}')
         flash(f'Area "{area.name}" created successfully.', 'success')
@@ -159,6 +170,8 @@ def edit_area(area_id):
         area.facility_id = form.facility_id.data
         
         db.session.commit()
+        logger.info('FACILITIES | edit_area | user=%s | area_id=%s name=%r',
+                    current_user.username, area.id, area.name)
         log_action(ACTION_UPDATE, 'Area', area.id, area.name,
                    f'facility_id={area.facility_id}; type={area.area_type or ""}')
         flash(f'Area "{area.name}" updated successfully.', 'success')
@@ -192,6 +205,8 @@ def delete_area(area_id):
     area_id_snap = area.id
     db.session.delete(area)
     db.session.commit()
+    logger.info('FACILITIES | delete_area | user=%s | area_id=%s name=%r',
+                current_user.username, area_id_snap, area_name)
     log_action(ACTION_DELETE, 'Area', area_id_snap, area_name)
     flash(f'Area "{area_name}" deleted successfully.', 'success')
     return redirect(url_for('facilities.view_facility', facility_id=facility_id))
\ No newline at end of file
diff --git a/app/routes/issues.py b/app/routes/issues.py
index 1e554f7..d3b5a22 100644
--- a/app/routes/issues.py
+++ b/app/routes/issues.py
@@ -142,7 +142,7 @@ def view(issue_id):
             return redirect(url_for('issues.index'))
 
     form  = IssueUpdateForm(obj=issue)
-    staff = User.query.filter(User.role.in_(['director','inspector'])).order_by(User.username).all()
+    staff = User.query.filter(User.role.in_(['admin', 'director', 'inspector'])).order_by(User.username).all()
     form.assigned_to.choices = [(0, '— Unassigned —')] + [(u.id, u.username) for u in staff]
     form.status.data = form.status.data or issue.status
 
@@ -385,7 +385,7 @@ def unfollow(issue_id):
 def create():
     form  = IssueForm()
     areas = Area.query.join(Facility).filter(Facility.active == True).order_by(Facility.name, Area.name).all()
-    staff = User.query.filter(User.role.in_(['director','inspector'])).order_by(User.username).all()
+    staff = User.query.filter(User.role.in_(['admin', 'director', 'inspector'])).order_by(User.username).all()
 
     form.area_id.choices     = [(a.id, f"{a.facility.name} — {a.name}") for a in areas]
     form.assigned_to.choices = [(0, '— Unassigned —')] + [(u.id, u.username) for u in staff]
diff --git a/app/routes/reports.py b/app/routes/reports.py
index 3b97be0..107b7c8 100644
--- a/app/routes/reports.py
+++ b/app/routes/reports.py
@@ -1,5 +1,6 @@
 import csv
 import io
+import logging
 from datetime import datetime, timedelta
 from app.utils.time_utils import now_eastern
 from flask import (Blueprint, render_template, request,
@@ -13,9 +14,12 @@ from app.models.issue import Issue
 from app.models.user import User
 from app.utils.decorators import supervisor_required
 from app.utils.scope import get_customer_scope
+from app.utils.audit import log_action, ACTION_EXPORT
 
 bp = Blueprint('reports', __name__, url_prefix='/reports')
 
+logger = logging.getLogger(__name__)
+
 
 def _date_range():
     """Parse ?start= and ?end= query params; default to last 30 days."""
@@ -360,6 +364,17 @@ def facility_scorecard(facility_id):
 def export_inspections():
     start, end = _date_range()
 
+    logger.info(
+        'REPORTS | export_inspections | user=%s | range=%s to %s',
+        current_user.username,
+        start.strftime('%Y-%m-%d'),
+        end.strftime('%Y-%m-%d'),
+    )
+    log_action(
+        ACTION_EXPORT, 'Inspection', None, 'CSV Export',
+        f'range={start.strftime("%Y-%m-%d")} to {end.strftime("%Y-%m-%d")}',
+    )
+
     rows = db.session.query(
         Inspection.id,
         Inspection.inspection_date,
@@ -414,6 +429,17 @@ def export_inspections():
 def export_issues():
     start, end = _date_range()
 
+    logger.info(
+        'REPORTS | export_issues | user=%s | range=%s to %s',
+        current_user.username,
+        start.strftime('%Y-%m-%d'),
+        end.strftime('%Y-%m-%d'),
+    )
+    log_action(
+        ACTION_EXPORT, 'Issue', None, 'CSV Export',
+        f'range={start.strftime("%Y-%m-%d")} to {end.strftime("%Y-%m-%d")}',
+    )
+
     rows = db.session.query(
         Issue.id,
         Issue.reported_at,
diff --git a/app/routes/templates.py b/app/routes/templates.py
index b8fda17..26eabd6 100644
--- a/app/routes/templates.py
+++ b/app/routes/templates.py
@@ -1,3 +1,4 @@
+import logging
 from flask import Blueprint, render_template, redirect, url_for, flash, request, jsonify, abort
 from flask_login import login_required, current_user
 from app import db
@@ -9,6 +10,8 @@ from app.utils.audit import log_action, ACTION_CREATE, ACTION_UPDATE, ACTION_DEL
 
 bp = Blueprint('templates', __name__, url_prefix='/templates')
 
+logger = logging.getLogger(__name__)
+
 
 # ---------------------------------------------------------------------------
 # Template CRUD
@@ -36,6 +39,8 @@ def create_template():
         )
         db.session.add(template)
         db.session.commit()
+        logger.info('TEMPLATES | create | user=%s | template_id=%s name=%r',
+                    current_user.username, template.id, template.name)
         log_action(ACTION_CREATE, 'Template', template.id, template.name,
                    f'frequency={template.frequency}')
 
@@ -73,6 +78,8 @@ def edit_template(template_id):
         template.description = form.description.data
         template.frequency = form.frequency.data
         db.session.commit()
+        logger.info('TEMPLATES | edit | user=%s | template_id=%s name=%r',
+                    current_user.username, template.id, template.name)
         log_action(ACTION_UPDATE, 'Template', template.id, template.name,
                    f'frequency={template.frequency}')
         flash(f'Template "{template.name}" updated successfully.', 'success')
@@ -114,6 +121,8 @@ def rename_template(template_id):
     template.frequency   = new_frequency
 
     db.session.commit()
+    logger.info('TEMPLATES | rename | user=%s | template_id=%s name=%r',
+                current_user.username, template.id, template.name)
     log_action(ACTION_UPDATE, 'Template', template.id, template.name,
                f'frequency={template.frequency}; via=rename')
     flash(f'Template "{template.name}" updated successfully.', 'success')
@@ -136,6 +145,8 @@ def delete_template(template_id):
     template_id_snap = template.id
     db.session.delete(template)
     db.session.commit()
+    logger.info('TEMPLATES | delete | user=%s | template_id=%s name=%r',
+                current_user.username, template_id_snap, template_name)
     log_action(ACTION_DELETE, 'Template', template_id_snap, template_name)
 
     flash(f'Template "{template_name}" deleted successfully.', 'success')
@@ -178,6 +189,8 @@ def duplicate_template(template_id):
         new_tpl.form_schema = src.form_schema
 
     db.session.commit()
+    logger.info('TEMPLATES | duplicate | user=%s | new_template_id=%s source_id=%s',
+                current_user.username, new_tpl.id, src.id)
     log_action(ACTION_CREATE, 'Template', new_tpl.id, new_tpl.name,
                f'duplicated_from={src.id}; frequency={new_tpl.frequency}')
 
@@ -274,6 +287,8 @@ def save_form_schema(template_id):
 
     template.form_schema = sanitised
     db.session.commit()
+    logger.info('TEMPLATES | save_form_schema | user=%s | template_id=%s fields=%s',
+                current_user.username, template.id, len(sanitised))
     log_action(ACTION_UPDATE, 'Template', template.id, template.name,
                f'form_schema saved; field_count={len(sanitised)}')
 
@@ -323,6 +338,8 @@ def create_checklist_item(template_id):
         )
         db.session.add(item)
         db.session.commit()
+        logger.info('TEMPLATES | create_checklist_item | user=%s | item_id=%s template_id=%s',
+                    current_user.username, item.id, template.id)
         log_action(ACTION_CREATE, 'ChecklistItem', item.id, item.item_description[:80],
                    f'template_id={template.id}; category={item.category or ""}; '
                    f'scoring_type={item.scoring_type}')
@@ -354,6 +371,8 @@ def edit_checklist_item(item_id):
         item.weight = form.weight.data
         item.requires_photo = form.requires_photo.data
         db.session.commit()
+        logger.info('TEMPLATES | edit_checklist_item | user=%s | item_id=%s template_id=%s',
+                    current_user.username, item.id, item.template_id)
         log_action(ACTION_UPDATE, 'ChecklistItem', item.id, item.item_description[:80],
                    f'template_id={item.template_id}; category={item.category or ""}; '
                    f'scoring_type={item.scoring_type}')
@@ -381,6 +400,8 @@ def delete_checklist_item(item_id):
     item_id_snap = item.id
     db.session.delete(item)
     db.session.commit()
+    logger.info('TEMPLATES | delete_checklist_item | user=%s | item_id=%s template_id=%s',
+                current_user.username, item_id_snap, template_id)
     log_action(ACTION_DELETE, 'ChecklistItem', item_id_snap, item_desc,
                f'template_id={template_id}')
     flash('Checklist item deleted successfully.', 'success')
diff --git a/app/utils/notifications.py b/app/utils/notifications.py
index e3f50e8..83d4cfe 100644
--- a/app/utils/notifications.py
+++ b/app/utils/notifications.py
@@ -310,7 +310,7 @@ def notify_customers_for_facility(
         from app.models.facility import Facility
         from app.models.user import User
 
-        facility = Facility.query.get(facility_id)
+        facility = db.session.get(Facility, facility_id)
         if not facility:
             logger.warning(
                 'notify_customers_for_facility | facility_id=%s not found', facility_id
@@ -342,7 +342,7 @@ def notify_customers_for_facility(
             return
 
         for user_id in notified_user_ids:
-            user = User.query.get(user_id)
+            user = db.session.get(User, user_id)
             if not user or not user.active or user.role != 'customer':
                 continue
             try:
@@ -397,7 +397,7 @@ def send_pending_digests(frequency: str = 'daily'):
 
     sent_count = 0
     for user_id in pending_user_ids:
-        user = User.query.get(user_id)
+        user = db.session.get(User, user_id)
         if not user or not user.email:
             continue