04/27 Fixed notification hasn't been sent when submitting inspection

app/utils/notifications.py

@@ -171,6 +171,7 @@ def notify(
     inspection_id: int = None,
     event_type: str = None,
     send_email: bool = True,
+    respect_preferences: bool = True,
 ):
     """Create an in-app Notification record and optionally send an email.
 
@@ -185,9 +186,18 @@ def notify(
     event_type           : One of the EVENT_* constants from models.notification
                            Used to look up the user's preference for this event.
     send_email           : Master switch — set False to suppress all email (overrides prefs)
+    respect_preferences  : When True (default), per-user email preferences gate delivery.
+                           Set False for matrix-routed broadcasts — the matrix is the
+                           authority; individual opt-out should not override admin config.
     """
-    # Determine digest flag before creating the record
-    hold_for_digest = send_email and bool(event_type) and _digest_mode_for(recipient, event_type)
+    # Determine digest flag before creating the record.
+    # Digest mode is only respected when individual preferences are in effect.
+    hold_for_digest = (
+        respect_preferences
+        and send_email
+        and bool(event_type)
+        and _digest_mode_for(recipient, event_type)
+    )
 
     # ── 1. Persist in-app notification ──────────────────────────────────────
     notif = Notification(
@@ -210,9 +220,18 @@ def notify(
 
     # ── 2. Send immediate email if applicable ────────────────────────────────
     if send_email and not hold_for_digest:
+        if respect_preferences:
+            # Per-user opt-in/opt-out gate — used for direct notifications
+            # (issue assignment, SLA alerts, follower updates, etc.)
             should_send = (
                 event_type is None or _email_enabled_for(recipient, event_type)
             )
+        else:
+            # Matrix-routed broadcast — the admin matrix is the authority.
+            # Individual preference rows must not override it, otherwise an
+            # admin or director who once clicked "Pause All" would silently
+            # stop receiving inspection completion and other broadcast events.
+            should_send = True
         if should_send and recipient.email and current_app.config.get('MAIL_SERVER'):
             _send_single_email(recipient, title, body, link)
 
@@ -555,6 +574,7 @@ def notify_by_matrix(
                 inspection_id        = inspection_id,
                 event_type           = event_type,
                 send_email           = True,
+                respect_preferences  = False,  # matrix is the authority for broadcasts
             )
             notified.add(user.id)