04/09 update: redesign user's roles

app/__init__.py

@@ -99,9 +99,9 @@ def create_app(config_name='default'):
                 unread = Notification.query.filter_by(
                     user_id=current_user.id, is_read=False
                 ).count()
-                # Pending verification count — only computed for supervisor+ roles
+                # Pending verification count — only computed for director+ roles
                 pv_count = 0
-                if current_user.role in ('admin', 'supervisor'):
+                if current_user.role in ('admin', 'director'):
                     pv_count = Issue.query.filter_by(
                         status='pending_verification'
                     ).count()

app/models/notification_matrix.py

@@ -8,7 +8,7 @@ One row per (event_type, role_key) pair.
 role_key values
 ---------------
 admin            — all users with role='admin'
-supervisor       — all users with role='supervisor'
+director         — all users with role='director'
 inspector        — all users with role='inspector'
 project_manager  — all users with role='project_manager'
 customer         — all customer-portal users assigned to the relevant facility
@@ -18,16 +18,16 @@ custom           — free-form extra email addresses stored in custom_emails JSO
 
 Default matrix (mirrors current hardcoded behaviour)
 -----------------------------------------------------
-inspection_completed     : admin ✓  supervisor ✓  inspector ✗  pm ✗  customer ✓
-issue_assigned           : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
-issue_status             : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
-issue_comment            : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
-issue_follow_update      : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✗  (followers implicit)
-issue_flagged            : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✓  (assignee implicit)
-issue_created            : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✓  (assignee implicit)
-issue_updated_customer   : admin ✗  supervisor ✗  inspector ✗  pm ✗  customer ✓
-verification_requested   : admin ✓  supervisor ✓  inspector ✗  pm ✗  customer ✗
-sla_alert                : admin ✓  supervisor ✗  inspector ✗  pm ✗  customer ✗  (assignee + followers implicit)
+inspection_completed     : admin ✓  director  ✓  inspector ✗  pm ✗  customer ✓
+issue_assigned           : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
+issue_status             : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
+issue_comment            : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✗  (assignee implicit)
+issue_follow_update      : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✗  (followers implicit)
+issue_flagged            : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✓  (assignee implicit)
+issue_created            : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✓  (assignee implicit)
+issue_updated_customer   : admin ✗  director  ✗  inspector ✗  pm ✗  customer ✓
+verification_requested   : admin ✓  director  ✓  inspector ✗  pm ✗  customer ✗
+sla_alert                : admin ✓  director  ✗  inspector ✗  pm ✗  customer ✗  (assignee + followers implicit)
 """
 
 import json
@@ -36,7 +36,7 @@ from app import db
 # Role keys available in the matrix UI
 MATRIX_ROLES = [
     ('admin',           'Admin'),
-    ('supervisor',      'Supervisor'),
+    ('director',        'Director'),
     ('inspector',       'Inspector'),
     ('project_manager', 'Project Manager'),
     ('customer',        'Customer'),
@@ -65,84 +65,84 @@ MATRIX_EVENTS = {
 MATRIX_DEFAULTS = {
     # inspection_completed
     ('inspection_completed',   'admin'):           True,
-    ('inspection_completed',   'supervisor'):      True,
+    ('inspection_completed',   'director'):      True,
     ('inspection_completed',   'inspector'):       False,
     ('inspection_completed',   'project_manager'): False,
     ('inspection_completed',   'customer'):        True,
     ('inspection_completed',   'custom'):          False,
     # issue_assigned (assignee is always notified implicitly)
     ('issue_assigned',         'admin'):           False,
-    ('issue_assigned',         'supervisor'):      False,
+    ('issue_assigned',         'director'):      False,
     ('issue_assigned',         'inspector'):       False,
     ('issue_assigned',         'project_manager'): False,
     ('issue_assigned',         'customer'):        False,
     ('issue_assigned',         'custom'):          False,
     # issue_reassigned
     ('issue_reassigned',       'admin'):           False,
-    ('issue_reassigned',       'supervisor'):      False,
+    ('issue_reassigned',       'director'):      False,
     ('issue_reassigned',       'inspector'):       False,
     ('issue_reassigned',       'project_manager'): False,
     ('issue_reassigned',       'customer'):        False,
     ('issue_reassigned',       'custom'):          False,
     # issue_unassigned
     ('issue_unassigned',       'admin'):           False,
-    ('issue_unassigned',       'supervisor'):      False,
+    ('issue_unassigned',       'director'):      False,
     ('issue_unassigned',       'inspector'):       False,
     ('issue_unassigned',       'project_manager'): False,
     ('issue_unassigned',       'customer'):        False,
     ('issue_unassigned',       'custom'):          False,
     # issue_status
     ('issue_status',           'admin'):           False,
-    ('issue_status',           'supervisor'):      False,
+    ('issue_status',           'director'):      False,
     ('issue_status',           'inspector'):       False,
     ('issue_status',           'project_manager'): False,
     ('issue_status',           'customer'):        False,
     ('issue_status',           'custom'):          False,
     # issue_comment
     ('issue_comment',          'admin'):           False,
-    ('issue_comment',          'supervisor'):      False,
+    ('issue_comment',          'director'):      False,
     ('issue_comment',          'inspector'):       False,
     ('issue_comment',          'project_manager'): False,
     ('issue_comment',          'customer'):        False,
     ('issue_comment',          'custom'):          False,
     # issue_follow_update (followers always notified implicitly)
     ('issue_follow_update',    'admin'):           False,
-    ('issue_follow_update',    'supervisor'):      False,
+    ('issue_follow_update',    'director'):      False,
     ('issue_follow_update',    'inspector'):       False,
     ('issue_follow_update',    'project_manager'): False,
     ('issue_follow_update',    'customer'):        False,
     ('issue_follow_update',    'custom'):          False,
     # issue_flagged (from inspection)
     ('issue_flagged',          'admin'):           False,
-    ('issue_flagged',          'supervisor'):      False,
+    ('issue_flagged',          'director'):      False,
     ('issue_flagged',          'inspector'):       False,
     ('issue_flagged',          'project_manager'): False,
     ('issue_flagged',          'customer'):        True,
     ('issue_flagged',          'custom'):          False,
     # issue_created (standalone)
     ('issue_created',          'admin'):           False,
-    ('issue_created',          'supervisor'):      False,
+    ('issue_created',          'director'):      False,
     ('issue_created',          'inspector'):       False,
     ('issue_created',          'project_manager'): False,
     ('issue_created',          'customer'):        True,
     ('issue_created',          'custom'):          False,
     # issue_updated_customer
     ('issue_updated_customer', 'admin'):           False,
-    ('issue_updated_customer', 'supervisor'):      False,
+    ('issue_updated_customer', 'director'):      False,
     ('issue_updated_customer', 'inspector'):       False,
     ('issue_updated_customer', 'project_manager'): False,
     ('issue_updated_customer', 'customer'):        True,
     ('issue_updated_customer', 'custom'):          False,
     # verification_requested
     ('verification_requested', 'admin'):           True,
-    ('verification_requested', 'supervisor'):      True,
+    ('verification_requested', 'director'):      True,
     ('verification_requested', 'inspector'):       False,
     ('verification_requested', 'project_manager'): False,
     ('verification_requested', 'customer'):        False,
     ('verification_requested', 'custom'):          False,
     # sla_alert (assignee + followers always notified implicitly)
     ('sla_alert',              'admin'):           True,
-    ('sla_alert',              'supervisor'):      False,
+    ('sla_alert',              'director'):      False,
     ('sla_alert',              'inspector'):       False,
     ('sla_alert',              'project_manager'): False,
     ('sla_alert',              'customer'):        False,

app/models/user.py

@@ -16,7 +16,10 @@ class User(UserMixin, db.Model):
     email         = db.Column(db.String(255), unique=True, nullable=False, index=True)
     password_hash = db.Column(db.String(255), nullable=False)
     role          = db.Column(
-        db.Enum('admin', 'supervisor', 'inspector', 'project_manager', 'customer'),
+        # 'supervisor' retained temporarily so the Enum is valid before the
+        # migration UPDATE runs.  The migration removes it after all rows are
+        # updated to 'director'.
+        db.Enum('admin', 'supervisor', 'director', 'inspector', 'project_manager', 'customer'),
         nullable=False
     )
     created_at    = db.Column(db.DateTime, default=now_eastern)

app/routes/auth.py

@@ -4,7 +4,7 @@ from urllib.parse import urlparse
 from app import db
 from app.models.user import User
 from app.utils.forms import LoginForm, UserForm, ProfileForm
-from app.utils.decorators import admin_required
+from app.utils.decorators import admin_required, supervisor_required
 import logging
 from app.utils.audit import log_action, ACTION_CREATE, ACTION_UPDATE, ACTION_DELETE, ACTION_LOGIN, ACTION_LOGOUT
 
@@ -127,7 +127,7 @@ def profile():
 
 @bp.route('/users')
 @login_required
-@admin_required
+@supervisor_required
 def list_users():
     # Exclude customer accounts — those are managed exclusively via /customers
     users = (
@@ -143,7 +143,7 @@ def list_users():
 
 @bp.route('/users/new', methods=['GET', 'POST'])
 @login_required
-@admin_required
+@supervisor_required
 def create_user():
     form = UserForm()
 
@@ -169,7 +169,7 @@ def create_user():
 
 @bp.route('/users/<int:user_id>/edit', methods=['GET', 'POST'])
 @login_required
-@admin_required
+@supervisor_required
 def edit_user(user_id):
     user = User.query.get_or_404(user_id)
     form = UserForm(user=user, obj=user)
@@ -196,7 +196,7 @@ def edit_user(user_id):
 
 @bp.route('/users/<int:user_id>/delete', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def delete_user(user_id):
     user = User.query.get_or_404(user_id)
 
@@ -227,7 +227,7 @@ def delete_user(user_id):
 
 @bp.route('/users/<int:user_id>/toggle-active', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def toggle_active(user_id):
     user = User.query.get_or_404(user_id)
 

app/routes/customers.py

@@ -20,7 +20,7 @@ from app.models.user import User
 from app.models.project import Project, CustomerAssignment
 from app.models.facility import Facility
 from app.utils.forms import CustomerUserForm, CustomerAssignmentForm, CustomerInviteForm, SetPasswordForm
-from app.utils.decorators import admin_required
+from app.utils.decorators import admin_required, supervisor_required
 from app.utils.audit import log_action, ACTION_CREATE, ACTION_UPDATE, ACTION_DELETE
 from app.utils.scope import get_customer_scope
 
@@ -33,7 +33,7 @@ bp = Blueprint('customers', __name__, url_prefix='/customers')
 
 @bp.route('/')
 @login_required
-@admin_required
+@supervisor_required
 def index():
     """Consolidated customer management dashboard."""
     customers = (
@@ -101,7 +101,7 @@ def index():
 
 @bp.route('/new', methods=['GET', 'POST'])
 @login_required
-@admin_required
+@supervisor_required
 def create():
     """Create a customer account via email invitation.
 
@@ -235,7 +235,7 @@ def _send_invite_email(user, token):
 
 @bp.route('/<int:customer_id>/resend-invite', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def resend_invite(customer_id):
     """Generate a fresh token and resend the set-password invitation email."""
     customer = User.query.get_or_404(customer_id)
@@ -295,7 +295,7 @@ def set_password(token):
 
 @bp.route('/<int:customer_id>/edit', methods=['GET', 'POST'])
 @login_required
-@admin_required
+@supervisor_required
 def edit(customer_id):
     customer = User.query.get_or_404(customer_id)
     if customer.role != 'customer':
@@ -326,7 +326,7 @@ def edit(customer_id):
 
 @bp.route('/<int:customer_id>')
 @login_required
-@admin_required
+@supervisor_required
 def manage(customer_id):
     """Single-customer detail page: profile + all assignments."""
     customer = User.query.get_or_404(customer_id)
@@ -363,7 +363,7 @@ def manage(customer_id):
 
 @bp.route('/<int:customer_id>/assignments/add', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def add_assignment(customer_id):
     customer = User.query.get_or_404(customer_id)
     if customer.role != 'customer':
@@ -412,7 +412,7 @@ def add_assignment(customer_id):
 
 @bp.route('/assignments/<int:assignment_id>/remove', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def remove_assignment(assignment_id):
     assignment  = CustomerAssignment.query.get_or_404(assignment_id)
     customer_id = assignment.user_id
@@ -437,7 +437,7 @@ def remove_assignment(assignment_id):
 
 @bp.route('/<int:customer_id>/toggle-active', methods=['POST'])
 @login_required
-@admin_required
+@supervisor_required
 def toggle_active(customer_id):
     customer = User.query.get_or_404(customer_id)
     if customer.role != 'customer':
@@ -463,7 +463,7 @@ def toggle_active(customer_id):
 
 @bp.route('/import/template')
 @login_required
-@admin_required
+@supervisor_required
 def import_template():
     """Download a blank CSV template showing the expected import format."""
     import csv, io
@@ -495,7 +495,7 @@ def import_template():
 
 @bp.route('/import', methods=['GET', 'POST'])
 @login_required
-@admin_required
+@supervisor_required
 def bulk_import():
     """Two-phase CSV import for customer accounts.
 
@@ -744,7 +744,7 @@ def bulk_import():
 
 @bp.route('/facilities-for-project/<int:project_id>')
 @login_required
-@admin_required
+@supervisor_required
 def facilities_for_project(project_id):
     from flask import jsonify
     project    = Project.query.get_or_404(project_id)

app/routes/dashboard.py

@@ -24,7 +24,7 @@ def index():
     thirty_days_ago = now - timedelta(days=30)
 
     is_inspector      = current_user.role == 'inspector'
-    is_privileged     = current_user.role in ['admin', 'supervisor']
+    is_privileged     = current_user.role in ['admin', 'director']
     is_customer       = current_user.role == 'customer'
     is_project_manager = current_user.role == 'project_manager'
 
@@ -107,7 +107,7 @@ def index():
             followup_q = followup_q.filter(False)
     pending_followups = followup_q.count()
 
-    # ── System stats (admin/supervisor) ───────────────────────────────────
+    # ── System stats (admin/director) ────────────────────────────────────────
     total_facilities = Facility.query.filter_by(active=True).count() if is_privileged else 0
     total_templates  = InspectionTemplate.query.count()               if is_privileged else 0
     total_users      = User.query.count()                             if current_user.role == 'admin' else 0

app/routes/inspections.py

@@ -673,7 +673,7 @@ def flag_issue(inspection_id):
 
     form  = IssueForm()
     areas = Area.query.filter_by(facility_id=inspection.facility_id).order_by(Area.name).all()
-    staff = User.query.filter(User.role.in_(['supervisor', 'inspector'])).order_by(User.username).all()
+    staff = User.query.filter(User.role.in_(['director', 'inspector'])).order_by(User.username).all()
 
     form.area_id.choices     = [(a.id, a.name) for a in areas]
     form.assigned_to.choices = [(0, '— Unassigned —')] + [(u.id, u.username) for u in staff]

app/routes/issues.py

@@ -114,7 +114,7 @@ def view(issue_id):
             return redirect(url_for('issues.index'))
 
     form  = IssueUpdateForm(obj=issue)
-    staff = User.query.filter(User.role.in_(['supervisor','inspector'])).order_by(User.username).all()
+    staff = User.query.filter(User.role.in_(['director','inspector'])).order_by(User.username).all()
     form.assigned_to.choices = [(0, '— Unassigned —')] + [(u.id, u.username) for u in staff]
     form.status.data = form.status.data or issue.status
 
@@ -124,7 +124,7 @@ def view(issue_id):
 
         issue.status = form.status.data
 
-        if current_user.role in ['admin', 'supervisor']:
+        if current_user.role in ['admin', 'director']:
             issue.assigned_to = form.assigned_to.data or None
 
         if form.status.data == 'resolved' and not issue.resolved_at:
@@ -353,7 +353,7 @@ def unfollow(issue_id):
 def create():
     form  = IssueForm()
     areas = Area.query.join(Facility).filter(Facility.active == True).order_by(Facility.name, Area.name).all()
-    staff = User.query.filter(User.role.in_(['supervisor','inspector'])).order_by(User.username).all()
+    staff = User.query.filter(User.role.in_(['director','inspector'])).order_by(User.username).all()
 
     form.area_id.choices     = [(a.id, f"{a.facility.name} — {a.name}") for a in areas]
     form.assigned_to.choices = [(0, '— Unassigned —')] + [(u.id, u.username) for u in staff]
@@ -460,16 +460,16 @@ def verify(issue_id):
 @bp.route('/<int:issue_id>/request-verification', methods=['POST'])
 @login_required
 def request_verification(issue_id):
-    """Inspector/assignee marks the issue as pending supervisor verification."""
+    """Inspector/assignee marks the issue as pending director verification."""
     issue = Issue.query.get_or_404(issue_id)
 
     if current_user.role == 'customer':
         flash('Access denied.', 'danger')
         return redirect(url_for('issues.index'))
 
-    # Only the assignee, supervisor, or admin can request verification
+    # Only the assignee, director, or admin can request verification
     can_act = (
-        current_user.role in ['admin', 'supervisor']
+        current_user.role in ['admin', 'director']
         or issue.assigned_to == current_user.id
     )
     if not can_act:
@@ -556,7 +556,7 @@ def verification_queue():
 def delete(issue_id):
     """Permanently delete an issue and its associated photos.
 
-    Restricted to admin and supervisor roles.  The deletion is recorded in
+    Restricted to admin and director roles.  The deletion is recorded in
     the audit log before the record is removed so there is always a trace.
     """
     issue = Issue.query.get_or_404(issue_id)

app/routes/reports.py

@@ -38,8 +38,8 @@ def _date_range():
 @bp.route('/')
 @login_required
 def index():
-    # Customers get a scoped view; internal staff need supervisor+ access
-    if current_user.role not in ['admin', 'supervisor', 'project_manager', 'customer']:
+    # Customers get a scoped view; internal staff need director+ access
+    if current_user.role not in ['admin', 'director', 'project_manager', 'customer']:
         from flask import flash, redirect, url_for
         flash('Access denied.', 'danger')
         return redirect(url_for('dashboard.index'))
@@ -179,7 +179,7 @@ def index():
 @bp.route('/facility/<int:facility_id>')
 @login_required
 def facility_report(facility_id):
-    if current_user.role not in ['admin', 'supervisor', 'project_manager', 'customer']:
+    if current_user.role not in ['admin', 'director', 'project_manager', 'customer']:
         from flask import flash, redirect, url_for
         flash('Access denied.', 'danger')
         return redirect(url_for('dashboard.index'))
@@ -228,7 +228,7 @@ def facility_report(facility_id):
 def facility_scorecard(facility_id):
     """Comprehensive per-facility scorecard: score trend, SLA compliance,
     issue breakdown by severity, inspection frequency."""
-    if current_user.role not in ['admin', 'supervisor', 'project_manager', 'customer']:
+    if current_user.role not in ['admin', 'director', 'project_manager', 'customer']:
         from flask import flash, redirect, url_for
         flash('Access denied.', 'danger')
         return redirect(url_for('dashboard.index'))

app/templates/audit/index.html

@@ -109,7 +109,7 @@
                             <strong>{{ entry.username }}</strong>
                         </td>
                         <td>
-                            <span class="badge bg-{% if entry.user_role == 'admin' %}danger{% elif entry.user_role == 'supervisor' %}warning{% else %}info{% endif %} bg-opacity-75">
+                            <span class="badge bg-{% if entry.user_role == 'admin' %}danger{% elif entry.user_role == 'director' %}warning{% else %}info{% endif %} bg-opacity-75">
                                 {{ entry.user_role | title }}
                             </span>
                         </td>

app/templates/audit/view.html

@@ -86,7 +86,7 @@
 
                     <dt class="col-sm-4 text-muted">Role at Time</dt>
                     <dd class="col-sm-8">
-                        <span class="badge bg-{% if entry.user_role == 'admin' %}danger{% elif entry.user_role == 'supervisor' %}warning{% else %}info{% endif %}">
+                        <span class="badge bg-{% if entry.user_role == 'admin' %}danger{% elif entry.user_role == 'director' %}warning{% else %}info{% endif %}">
                             {{ entry.user_role | title }}
                         </span>
                     </dd>

app/templates/auth/profile.html

@@ -28,8 +28,8 @@
                 <p class="text-muted mb-1" style="font-size:.85rem;">@{{ current_user.username }}</p>
                 {% endif %}
                 <p class="text-muted mb-2">{{ current_user.email }}</p>
-                <span class="badge fs-6 bg-{% if current_user.role == 'admin' %}danger{% elif current_user.role == 'supervisor' %}warning{% else %}info{% endif %}">
-                    <i class="bi bi-{% if current_user.role == 'admin' %}shield-fill{% elif current_user.role == 'supervisor' %}star-fill{% else %}person-badge-fill{% endif %} me-1"></i>
+                <span class="badge fs-6 bg-{% if current_user.role == 'admin' %}danger{% elif current_user.role == 'director' %}warning{% else %}info{% endif %}">
+                    <i class="bi bi-{% if current_user.role == 'admin' %}shield-fill{% elif current_user.role == 'director' %}star-fill{% else %}person-badge-fill{% endif %} me-1"></i>
                     {{ current_user.role | title }}
                 </span>
                 <hr>

app/templates/auth/users.html

@@ -3,12 +3,11 @@
 {% block title %}User Management{% endblock %}
 
 {% block content %}
-<div class="row mb-4 align-items-center">
-    <div class="col">
+<div class="row mb-4">
+    <div class="col-md-6">
         <h2><i class="bi bi-people-fill"></i> Internal User Management</h2>
-        <p class="text-muted mb-0">Manage staff accounts (Admin, Supervisor, Inspector, Project Manager). For customer accounts, visit <a href="{{ url_for('customers.index') }}">Customer Management</a>.</p>
     </div>
-    <div class="col-auto">
+    <div class="col-md-6 text-end">
         <a href="{{ url_for('auth.create_user') }}" class="btn btn-primary">
             <i class="bi bi-plus-circle"></i> Add User
         </a>
@@ -37,7 +36,7 @@
                         <td>{{ user.full_name or '—' }}</td>
                         <td>{{ user.email }}</td>
                         <td>
-                            <span class="badge bg-{% if user.role == 'admin' %}danger{% elif user.role == 'supervisor' %}warning{% elif user.role == 'project_manager' %}primary{% elif user.role == 'customer' %}success{% else %}info{% endif %}">
+                            <span class="badge bg-{% if user.role == 'admin' %}danger{% elif user.role == 'director' %}warning{% elif user.role == 'project_manager' %}primary{% elif user.role == 'customer' %}success{% else %}info{% endif %}">
                                 {{ user.role.replace('_',' ')|title }}
                             </span>
                         </td>

app/templates/base.html

@@ -101,7 +101,7 @@
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('dashboard.index') }}">Dashboard</a>
                     </li>
-                    {% if current_user.role in ['admin', 'supervisor', 'project_manager'] %}
+                    {% if current_user.role in ['admin', 'director', 'project_manager'] %}
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('projects.index') }}">Projects</a>
                     </li>
@@ -109,7 +109,7 @@
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('facilities.list_facilities') }}">Facilities</a>
                     </li>
-                    {% if current_user.role != 'customer' %}
+                    {% if current_user.role in ['admin', 'director'] %}
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('templates.index') }}">Templates</a>
                     </li>
@@ -120,7 +120,7 @@
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('reports.index') }}">Reports</a>
                     </li>
-                    {% if current_user.role in ['admin', 'supervisor'] %}
+                    {% if current_user.role in ['admin', 'director'] %}
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('scheduled_reports.index') }}">Scheduled Reports</a>
                     </li>
@@ -128,7 +128,7 @@
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('issues.index') }}">Issues</a>
                     </li>
-                    {% if current_user.role in ['admin', 'supervisor'] %}
+                    {% if current_user.role in ['admin', 'director'] %}
                     <li class="nav-item">
                         <a class="nav-link d-flex align-items-center gap-1"
                            href="{{ url_for('issues.verification_queue') }}">
@@ -142,13 +142,15 @@
                         </a>
                     </li>
                     {% endif %}
-                    {% if current_user.role == 'admin' %}
+                    {% if current_user.role in ['admin', 'director'] %}
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('auth.list_users') }}">Users</a>
                     </li>
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('customers.index') }}">Customers</a>
                     </li>
+                    {% endif %}
+                    {% if current_user.role == 'admin' %}
                     <li class="nav-item">
                         <a class="nav-link" href="{{ url_for('audit.index') }}">Audit Trail</a>
                     </li>

app/templates/dashboard.html

@@ -5,7 +5,7 @@
 <div class="row mb-3 align-items-center">
   <div class="col">
     <h2 class="mb-0">Welcome, {{ current_user.username }}!</h2>
-    <span class="badge bg-{% if current_user.role == 'admin' %}danger{% elif current_user.role == 'supervisor' %}warning{% elif current_user.role == 'project_manager' %}primary{% elif current_user.role == 'customer' %}success{% else %}info{% endif %} mt-1">
+    <span class="badge bg-{% if current_user.role == 'admin' %}danger{% elif current_user.role == 'director' %}warning{% elif current_user.role == 'project_manager' %}primary{% elif current_user.role == 'customer' %}success{% else %}info{% endif %} mt-1">
       {{ current_user.role.replace('_',' ')|title }}
     </span>
   </div>
@@ -171,8 +171,8 @@
 </div>
 {% endif %}
 
-{# ── System quick stats (admin/supervisor) ──────────────────────────────── #}
-{% if current_user.role in ['admin', 'supervisor'] %}
+{# ── System quick stats (admin/director) ─────────────────────────────────── #}
+{% if current_user.role in ['admin', 'director'] %}
 <div class="row g-3 mb-4">
   <div class="col-6 col-md-{% if current_user.role == 'admin' %}4{% else %}6{% endif %}">
     <div class="card shadow-sm text-center">
@@ -208,7 +208,7 @@
 
 {# ── Score trend chart + Facility performance ───────────────────────────── #}
 <div class="row g-3 mb-4">
-  <div class="col-lg-{% if current_user.role in ['admin','supervisor'] and facility_perf %}7{% else %}12{% endif %}">
+  <div class="col-lg-{% if current_user.role in ['admin','director'] and facility_perf %}7{% else %}12{% endif %}">
     <div class="card shadow-sm h-100">
       <div class="card-header bg-light fw-semibold">
         <i class="bi bi-graph-up me-1"></i>Inspection Score Trend (Last 30 Days)
@@ -226,7 +226,7 @@
     </div>
   </div>
 
-  {% if current_user.role in ['admin', 'supervisor'] and facility_perf %}
+  {% if current_user.role in ['admin', 'director'] and facility_perf %}
   <div class="col-lg-5">
     <div class="card shadow-sm h-100">
       <div class="card-header bg-light fw-semibold">

app/templates/facilities/list.html

@@ -8,7 +8,7 @@
         <h2><i class="bi bi-building"></i> Facilities</h2>
     </div>
     <div class="col-md-6 text-end">
-        {% if current_user.role in ['admin', 'supervisor'] %}
+        {% if current_user.role in ['admin', 'director'] %}
         <a href="{{ url_for('facilities.create_facility') }}" class="btn btn-primary">
             <i class="bi bi-plus-circle"></i> Add Facility
         </a>

app/templates/facilities/view.html

@@ -8,13 +8,13 @@
         <h2><i class="bi bi-building"></i> {{ facility.name }}</h2>
     </div>
     <div class="col-md-4 text-end d-flex gap-2 justify-content-end align-items-start">
-        {% if current_user.role in ['admin', 'supervisor', 'project_manager', 'customer'] %}
+        {% if current_user.role in ['admin', 'director', 'project_manager', 'customer'] %}
         <a href="{{ url_for('reports.facility_report', facility_id=facility.id) }}"
            class="btn btn-outline-info">
           <i class="bi bi-graph-up-arrow"></i> Scorecard
         </a>
         {% endif %}
-        {% if current_user.role in ['admin', 'supervisor'] %}
+        {% if current_user.role in ['admin', 'director'] %}
         <a href="{{ url_for('facilities.edit_facility', facility_id=facility.id) }}" class="btn btn-outline-primary">
             <i class="bi bi-pencil"></i> Edit
         </a>
@@ -126,7 +126,7 @@
                         </td>
                         <td>{{ area.inspections.count() }}</td>
                         <td>
-                            {% if current_user.role in ['admin', 'supervisor'] %}
+                            {% if current_user.role in ['admin', 'director'] %}
                             <a href="{{ url_for('facilities.edit_area', area_id=area.id) }}" class="btn btn-sm btn-outline-primary">
                                 <i class="bi bi-pencil"></i>
                             </a>

app/templates/inspections/list.html

@@ -83,7 +83,7 @@
               {% else %}
               <a href="{{ url_for('inspections.view', inspection_id=ins.id) }}" class="btn btn-sm btn-outline-secondary">View</a>
               {% endif %}
-              {% if current_user.role in ['admin', 'supervisor'] %}
+              {% if current_user.role in ['admin', 'director'] %}
               <button type="button"
                       class="btn btn-sm btn-outline-danger ms-1"
                       data-bs-toggle="modal"
@@ -121,7 +121,7 @@
     {% endif %}
   </div>
 </div>
-{% if current_user.role in ['admin', 'supervisor'] %}
+{% if current_user.role in ['admin', 'director'] %}
 <!-- Delete Inspection Confirmation Modal -->
 <div class="modal fade" id="deleteInspectionModal" tabindex="-1" aria-labelledby="deleteInspectionModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-centered">
@@ -155,7 +155,7 @@
 {% endblock %}
 
 {% block extra_js %}
-{% if current_user.role in ['admin', 'supervisor'] %}
+{% if current_user.role in ['admin', 'director'] %}
 <script>
 document.addEventListener('DOMContentLoaded', function () {
   const modal = document.getElementById('deleteInspectionModal');

app/templates/inspections/view.html

@@ -356,7 +356,7 @@
         <i class="bi bi-arrow-repeat"></i> Re-inspect
       </a>
       {% endif %}
-      {% if current_user.role in ['admin','supervisor'] %}
+      {% if current_user.role in ['admin','director'] %}
       {% if not inspection.follow_up_required %}
       <button type="button" class="btn btn-sm btn-outline-warning"
               data-bs-toggle="modal" data-bs-target="#followupModal"

app/templates/issues/list.html

@@ -3,7 +3,7 @@
 {% block content %}
 <div class="d-flex justify-content-between align-items-center mb-4">
   <h2><i class="bi bi-exclamation-triangle"></i> Issues</h2>
-  {% if current_user.role in ['admin','supervisor'] %}
+  {% if current_user.role in ['admin','director'] %}
   <a href="{{ url_for('issues.create') }}" class="btn btn-danger">
     <i class="bi bi-plus-circle"></i> Log Issue
   </a>
@@ -100,13 +100,13 @@
 
               <a href="{{ url_for('issues.view', issue_id=issue.id) }}"
                  class="btn btn-sm btn-outline-secondary">
-                {% if current_user.role in ['admin','supervisor'] or issue.assigned_to == current_user.id %}
+                {% if current_user.role in ['admin','director'] or issue.assigned_to == current_user.id %}
                   <i class="bi bi-pencil"></i> Edit
                 {% else %}
                   <i class="bi bi-eye"></i> View
                 {% endif %}
               </a>
-              {% if current_user.role in ['admin', 'supervisor'] %}
+              {% if current_user.role in ['admin', 'director'] %}
               <form method="POST" action="{{ url_for('issues.delete', issue_id=issue.id) }}"
                     class="d-inline"
                     onsubmit="return confirm('Permanently delete Issue #{{ issue.id }}? This cannot be undone.');">

app/templates/issues/view.html

@@ -83,8 +83,8 @@
         <hr>
         <div class="alert alert-info py-2 mb-0">
           <i class="bi bi-hourglass-split me-1"></i>
-          <strong>Awaiting supervisor verification.</strong>
-          {% if current_user.role in ['admin','supervisor'] %}
+          <strong>Awaiting director verification.</strong>
+          {% if current_user.role in ['admin','director'] %}
           <form method="POST" action="{{ url_for('issues.verify', issue_id=issue.id) }}" class="mt-2">
             <input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
             <div class="mb-2">
@@ -163,7 +163,7 @@
     </div>
 
     {# ── Update Form ────────────────────────────────────────────────────── #}
-    {% set can_edit = current_user.role in ['admin','supervisor'] or issue.assigned_to == current_user.id %}
+    {% set can_edit = current_user.role in ['admin','director'] or issue.assigned_to == current_user.id %}
     {% if can_edit %}
     <div class="card shadow-sm">
       <div class="card-header bg-light"><h6 class="mb-0">Update Issue</h6></div>
@@ -174,7 +174,7 @@
             {{ form.status.label(class="form-label fw-semibold") }}
             {{ form.status(class="form-select") }}
           </div>
-          {% if current_user.role in ['admin','supervisor'] %}
+          {% if current_user.role in ['admin','director'] %}
           <div class="mb-3">
             {{ form.assigned_to.label(class="form-label fw-semibold") }}
             {{ form.assigned_to(class="form-select") }}
@@ -209,7 +209,7 @@
               class="mt-2">
           <input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
           <button type="submit" class="btn btn-outline-info w-100"
-                  onclick="return confirm('Mark this issue as pending supervisor verification?')">
+                  onclick="return confirm('Mark this issue as pending director verification?')">
             <i class="bi bi-hourglass-split me-1"></i> Request Verification
           </button>
         </form>
@@ -224,7 +224,7 @@
   <a href="{{ url_for('issues.index') }}" class="btn btn-outline-secondary btn-sm">
     <i class="bi bi-arrow-left"></i> Back to Issues
   </a>
-  {% if current_user.role in ['admin', 'supervisor'] %}
+  {% if current_user.role in ['admin', 'director'] %}
   <button type="button" class="btn btn-outline-danger btn-sm"
           data-bs-toggle="modal" data-bs-target="#deleteIssueModal">
     <i class="bi bi-trash"></i> Delete Issue
@@ -232,7 +232,7 @@
   {% endif %}
 </div>
 
-{% if current_user.role in ['admin', 'supervisor'] %}
+{% if current_user.role in ['admin', 'director'] %}
 <!-- Delete Confirmation Modal -->
 <div class="modal fade" id="deleteIssueModal" tabindex="-1" aria-labelledby="deleteIssueModalLabel" aria-hidden="true">
   <div class="modal-dialog modal-dialog-centered">

app/templates/projects/list.html

@@ -6,7 +6,7 @@
     <div class="col">
         <h2><i class="bi bi-folder2-open"></i> Projects</h2>
     </div>
-    {% if current_user.role in ['admin', 'supervisor'] %}
+    {% if current_user.role in ['admin', 'director'] %}
     <div class="col-auto">
         <a href="{{ url_for('projects.create') }}" class="btn btn-primary">
             <i class="bi bi-plus-circle"></i> New Project
@@ -52,7 +52,7 @@
                 <a href="{{ url_for('projects.view', project_id=project.id) }}" class="btn btn-sm btn-outline-primary">
                     <i class="bi bi-eye"></i> View
                 </a>
-                {% if current_user.role in ['admin', 'supervisor'] %}
+                {% if current_user.role in ['admin', 'director'] %}
                 <a href="{{ url_for('projects.edit', project_id=project.id) }}" class="btn btn-sm btn-outline-secondary">
                     <i class="bi bi-pencil"></i> Edit
                 </a>

app/templates/projects/view.html

@@ -15,7 +15,7 @@
         {% endif %}
     </div>
     <div class="col-auto d-flex gap-2">
-        {% if current_user.role in ['admin', 'supervisor'] %}
+        {% if current_user.role in ['admin', 'director'] %}
         <a href="{{ url_for('projects.edit', project_id=project.id) }}" class="btn btn-outline-secondary">
             <i class="bi bi-pencil"></i> Edit
         </a>

app/templates/templates/list.html

@@ -8,7 +8,7 @@
         <h2><i class="bi bi-file-earmark-text"></i> Inspection Templates</h2>
     </div>
     <div class="col-md-6 text-end">
-        {% if current_user.role in ['admin', 'supervisor'] %}
+        {% if current_user.role in ['admin', 'director'] %}
         <a href="{{ url_for('templates.create_template') }}" class="btn btn-primary">
             <i class="bi bi-plus-circle"></i> Create Template
         </a>
@@ -41,7 +41,7 @@
                     <i class="bi bi-eye"></i> View
                 </a>
 
-                {% if current_user.role in ['admin', 'supervisor'] %}
+                {% if current_user.role in ['admin', 'director'] %}
                 <!-- Rename -->
                 <button type="button"
                         class="btn btn-sm btn-outline-secondary"
@@ -90,7 +90,7 @@
     {% endfor %}
 </div>
 
-{% if current_user.role in ['admin', 'supervisor'] %}
+{% if current_user.role in ['admin', 'director'] %}
 <!-- Edit Template Modal -->
 <div class="modal fade" id="renameModal" tabindex="-1" aria-labelledby="renameModalLabel" aria-hidden="true">
     <div class="modal-dialog modal-dialog-centered">
@@ -190,7 +190,7 @@
 {% endblock %}
 
 {% block extra_js %}
-{% if current_user.role in ['admin', 'supervisor'] %}
+{% if current_user.role in ['admin', 'director'] %}
 <script>
 document.addEventListener('DOMContentLoaded', function () {
     // Edit template modal

app/templates/templates/view.html

@@ -89,7 +89,7 @@
     {% endif %}
   </div>
   <div class="d-flex gap-2 flex-shrink-0 mt-1">
-    {% if current_user.role in ['admin', 'supervisor'] %}
+    {% if current_user.role in ['admin', 'director'] %}
     <a href="{{ url_for('templates.form_editor', template_id=template.id) }}" class="btn btn-primary btn-sm">
       <i class="bi bi-pencil-square"></i> Edit Form
     </a>
@@ -167,7 +167,7 @@
   <div class="empty-state">
     <i class="bi bi-layout-text-sidebar-reverse"></i>
     <p>No fields defined yet.</p>
-    {% if current_user.role in ['admin', 'supervisor'] %}
+    {% if current_user.role in ['admin', 'director'] %}
     <a href="{{ url_for('templates.form_editor', template_id=template.id) }}"
        class="btn btn-primary btn-sm mt-3">
       <i class="bi bi-plus-circle"></i> Open Form Editor

app/utils/decorators.py

@@ -12,20 +12,27 @@ def admin_required(f):
     return decorated_function
 
 def supervisor_required(f):
+    """Grants access to admin and director roles.
+
+    The decorator is intentionally kept as 'supervisor_required' so that all
+    existing route decorators (@supervisor_required) continue to work without
+    any changes to the route files.  The access list now reflects the renamed
+    Director role instead of the retired Supervisor role.
+    """
     @wraps(f)
     def decorated_function(*args, **kwargs):
-        if not current_user.is_authenticated or current_user.role not in ['admin', 'supervisor']:
-            flash('Supervisor access required.', 'danger')
+        if not current_user.is_authenticated or current_user.role not in ['admin', 'director']:
+            flash('Director access required.', 'danger')
             return redirect(url_for('dashboard.index'))
         return f(*args, **kwargs)
     return decorated_function
 
 def project_manager_required(f):
-    """Grants access to admin, supervisor, and project_manager roles."""
+    """Grants access to admin, director, and project_manager roles."""
     @wraps(f)
     def decorated_function(*args, **kwargs):
         if not current_user.is_authenticated or current_user.role not in [
-            'admin', 'supervisor', 'project_manager'
+            'admin', 'director', 'project_manager'
         ]:
             flash('Project Manager access required.', 'danger')
             return redirect(url_for('dashboard.index'))
@@ -35,7 +42,7 @@ def project_manager_required(f):
 def customer_required(f):
     """Restricts access to customer-role users only.
 
-    Internal staff (admin, supervisor, inspector, project_manager) should
+    Internal staff (admin, director, inspector, project_manager) should
     never be routed through customer-scoped views — use their own routes.
     """
     @wraps(f)

app/utils/forms.py

@@ -51,10 +51,11 @@ class UserForm(FlaskForm):
     password        = PasswordField('Password', validators=[Optional(), Length(min=6, max=100)])
     confirm_password = PasswordField('Confirm Password', validators=[Optional(), EqualTo('password')])
     role            = SelectField('Role', choices=[
-        ('admin', 'Administrator'),
-        ('supervisor', 'Supervisor'),
-        ('inspector', 'Inspector'),
+        ('admin',           'Administrator'),
+        ('director',        'Director'),
+        ('inspector',       'Inspector'),
         ('project_manager', 'Project Manager'),
+        # 'customer' is intentionally excluded — customer accounts are managed via /customers
     ], validators=[DataRequired()])
 
     def __init__(self, user=None, *args, **kwargs):

app/utils/notifications.py

@@ -511,7 +511,7 @@ def notify_by_matrix(
 
     role_to_db = {
         'admin':           'admin',
-        'supervisor':      'supervisor',
+        'director':        'director',
         'inspector':       'inspector',
         'project_manager': 'project_manager',
         'customer':        'customer',