diff --git a/app/routes/customers.py b/app/routes/customers.py
index 291fe7c..7081079 100644
--- a/app/routes/customers.py
+++ b/app/routes/customers.py
@@ -347,7 +347,7 @@ def manage(customer_id):
     aform    = CustomerAssignmentForm()
     projects = Project.query.filter_by(active=True).order_by(Project.name).all()
     aform.user_id.choices     = [(customer.id, customer.username)]
-    aform.facility_id.choices = [(0, '— All facilities in project —')]
+    aform.facility_id.choices = [(0, '— All facilities in contract —')]
 
     return render_template(
         'customers/manage.html',
@@ -374,7 +374,7 @@ def add_assignment(customer_id):
     facility_id = request.form.get('facility_id', type=int) or None
 
     if not project_id:
-        flash('Please select a project.', 'warning')
+        flash('Please select a contract.', 'warning')
         return redirect(url_for('customers.manage', customer_id=customer_id))
 
     project = Project.query.get_or_404(project_id)
@@ -691,7 +691,7 @@ def bulk_import():
             if pname:
                 project = proj_by_name.get(pname.lower())
                 if project is None:
-                    row_errors.append(f'project "{pname}" not found or inactive')
+                    row_errors.append(f'contract "{pname}" not found or inactive')
                 else:
                     proj_id = project.id
                     if fname:
@@ -703,7 +703,7 @@ def bulk_import():
                         ).first()
                         if facility is None:
                             row_errors.append(
-                                f'facility "{fname}" not found in project "{pname}"'
+                                f'facility "{fname}" not found in contract "{pname}"'
                             )
                         else:
                             fac_id = facility.id
diff --git a/app/routes/projects.py b/app/routes/projects.py
index f66ec61..2255a30 100644
--- a/app/routes/projects.py
+++ b/app/routes/projects.py
@@ -60,10 +60,10 @@ def create():
                     current_user.username, project.id, project.name)
         log_action(ACTION_CREATE, 'Project', project.id, project.name,
                    f'pm_id={pm_id}; active={project.active}')
-        flash(f'Project "{project.name}" created successfully.', 'success')
+        flash(f'Contract "{project.name}" created successfully.', 'success')
         return redirect(url_for('projects.view', project_id=project.id))
 
-    return render_template('projects/form.html', form=form, title='Create Project')
+    return render_template('projects/form.html', form=form, title='Create Contract')
 
 
 # ── View ──────────────────────────────────────────────────────────────────────
@@ -111,10 +111,10 @@ def edit(project_id):
                     current_user.username, project.id, project.name)
         log_action(ACTION_UPDATE, 'Project', project.id, project.name,
                    f'pm_id={project.project_manager_id}; active={project.active}')
-        flash(f'Project "{project.name}" updated successfully.', 'success')
+        flash(f'Contract "{project.name}" updated successfully.', 'success')
         return redirect(url_for('projects.view', project_id=project.id))
 
-    return render_template('projects/form.html', form=form, project=project, title='Edit Project')
+    return render_template('projects/form.html', form=form, project=project, title='Edit Contract')
 
 
 # ── Delete ────────────────────────────────────────────────────────────────────
@@ -137,7 +137,7 @@ def delete(project_id):
     logger.info('PROJECTS | delete | user=%s project_id=%s name=%s',
                 current_user.username, project_id_snap, project_name)
     log_action(ACTION_DELETE, 'Project', project_id_snap, project_name)
-    flash(f'Project "{project_name}" deleted successfully.', 'success')
+    flash(f'Contract "{project_name}" deleted successfully.', 'success')
     return redirect(url_for('projects.index'))
 
 
@@ -156,7 +156,7 @@ def add_assignment(project_id):
 
     # Facilities belonging to this project
     project_facilities = project.facilities.order_by(Facility.name).all()
-    form.facility_id.choices = [(0, '— All facilities in project —')] + \
+    form.facility_id.choices = [(0, '— All facilities in contract —')] + \
                                [(f.id, f.name) for f in project_facilities]
 
     if form.validate_on_submit():
@@ -188,7 +188,7 @@ def add_assignment(project_id):
         log_action(ACTION_CREATE, 'CustomerAssignment', assignment.id,
                    f'{user.username} → {project.name}',
                    f'scope={scope_label}')
-        flash(f'Customer "{user.username}" assigned to project "{project.name}".', 'success')
+        flash(f'Customer "{user.username}" assigned to contract "{project.name}".', 'success')
         return redirect(url_for('projects.view', project_id=project_id))
 
     return render_template(
diff --git a/app/templates/auth/notification_matrix.html b/app/templates/auth/notification_matrix.html
index d78d2ec..3c59725 100644
--- a/app/templates/auth/notification_matrix.html
+++ b/app/templates/auth/notification_matrix.html
@@ -204,7 +204,7 @@
       </p>
       <p class="mb-1" style="font-size:.8rem;">
         <strong>Customer:</strong> Customer-portal users are notified only for facilities
-        they are assigned to via their project/facility assignments.
+        they are assigned to via their contract/facility assignments.
       </p>
       <p class="mb-0" style="font-size:.8rem;">
         <strong>Custom Recipients:</strong> Additional email addresses (e.g. external managers)
diff --git a/app/templates/base.html b/app/templates/base.html
index c5d6886..916dc52 100644
--- a/app/templates/base.html
+++ b/app/templates/base.html
@@ -103,7 +103,7 @@
                     </li>
                     {% if current_user.role in ['admin', 'director', 'project_manager'] %}
                     <li class="nav-item">
-                        <a class="nav-link" href="{{ url_for('projects.index') }}">Projects</a>
+                        <a class="nav-link" href="{{ url_for('projects.index') }}">Contracts</a>
                     </li>
                     {% endif %}
                     <li class="nav-item">
diff --git a/app/templates/customers/import.html b/app/templates/customers/import.html
index 5042933..5cc8bfb 100644
--- a/app/templates/customers/import.html
+++ b/app/templates/customers/import.html
@@ -33,15 +33,15 @@
       <div class="col-md-4">
         <strong>Optional columns</strong>
         <ul class="mb-0 mt-1 ps-3">
-          <li><code>project_name</code> — exact project name</li>
-          <li><code>facility_name</code> — exact facility name within project (leave blank for all)</li>
+          <li><code>project_name</code> — exact contract name</li>
+          <li><code>facility_name</code> — exact facility name within contract (leave blank for all)</li>
         </ul>
       </div>
       <div class="col-md-4">
         <strong>Tips</strong>
         <ul class="mb-0 mt-1 ps-3">
-          <li>Repeat a username on multiple rows to assign them to multiple projects</li>
-          <li>Leave <code>facility_name</code> blank to grant access to all facilities in the project</li>
+          <li>Repeat a username on multiple rows to assign them to multiple contracts</li>
+          <li>Leave <code>facility_name</code> blank to grant access to all facilities in the contract</li>
           <li>Existing usernames/emails will be flagged as errors before anything is saved</li>
         </ul>
       </div>
@@ -96,7 +96,7 @@
             <th width="50">Row</th>
             <th>Username</th>
             <th>Email</th>
-            <th>Project</th>
+            <th>Contract</th>
             <th>Facility Scope</th>
             <th>Status</th>
           </tr>
diff --git a/app/templates/customers/index.html b/app/templates/customers/index.html
index c4a0d66..c357228 100644
--- a/app/templates/customers/index.html
+++ b/app/templates/customers/index.html
@@ -28,7 +28,7 @@
             <th>Full Name</th>
             <th>Email</th>
             <th>Status</th>
-            <th>Assigned Projects</th>
+            <th>Assigned Contracts</th>
             <th>Accessible Facilities</th>
             <th>Created</th>
             <th width="160"></th>
diff --git a/app/templates/customers/manage.html b/app/templates/customers/manage.html
index bd96d7a..713b1dd 100644
--- a/app/templates/customers/manage.html
+++ b/app/templates/customers/manage.html
@@ -123,14 +123,14 @@
     {# ── Current assignments table ── #}
     <div class="card shadow-sm mb-4">
       <div class="card-header bg-light fw-semibold d-flex justify-content-between align-items-center">
-        <span><i class="bi bi-diagram-3 me-1"></i> Project Assignments</span>
+        <span><i class="bi bi-diagram-3 me-1"></i> Contract Assignments</span>
       </div>
       {% if assignments %}
       <div class="card-body p-0">
         <table class="table table-hover table-sm mb-0">
           <thead class="table-light">
             <tr>
-              <th>Project</th>
+              <th>Contract</th>
               <th>Facility Scope</th>
               <th>Assigned</th>
               <th width="60"></th>
@@ -186,10 +186,10 @@
 
           <div class="row g-3 align-items-end">
             <div class="col-md-5">
-              <label class="form-label small fw-semibold">Project</label>
+              <label class="form-label small fw-semibold">Contract</label>
               <select name="project_id" id="proj-select" class="form-select form-select-sm"
                       required>
-                <option value="">— Select project —</option>
+                <option value="">— Select contract —</option>
                 {% for p in projects %}
                 <option value="{{ p.id }}">{{ p.name }}</option>
                 {% endfor %}
@@ -198,10 +198,10 @@
             <div class="col-md-5">
               <label class="form-label small fw-semibold">Facility Scope</label>
               <select name="facility_id" id="fac-select" class="form-select form-select-sm">
-                <option value="">— All facilities in project —</option>
+                <option value="">— All facilities in contract —</option>
               </select>
               <div class="form-text" style="font-size:.72rem;">
-                Leave blank to grant access to all facilities in the project.
+                Leave blank to grant access to all facilities in the contract.
               </div>
             </div>
             <div class="col-md-2">
@@ -228,7 +228,7 @@
 
   projSelect.addEventListener('change', function () {
     const projectId = this.value;
-    facSelect.innerHTML = '<option value="">— All facilities in project —</option>';
+    facSelect.innerHTML = '<option value="">— All facilities in contract —</option>';
 
     if (!projectId) return;
 
diff --git a/app/templates/dashboard.html b/app/templates/dashboard.html
index 19f9770..6f657e0 100644
--- a/app/templates/dashboard.html
+++ b/app/templates/dashboard.html
@@ -134,7 +134,7 @@
               <tr>
                 <th>Facility</th>
                 <th>Address</th>
-                <th>Project</th>
+                <th>Contract</th>
                 <th></th>
               </tr>
             </thead>
diff --git a/app/templates/facilities/form.html b/app/templates/facilities/form.html
index 08eee4d..9d91b00 100644
--- a/app/templates/facilities/form.html
+++ b/app/templates/facilities/form.html
@@ -37,7 +37,7 @@
                     <div class="mb-3">
                         {{ form.project_id.label(class="form-label") }}
                         {{ form.project_id(class="form-select") }}
-                        <div class="form-text">Link this facility to a project for customer portal access.</div>
+                        <div class="form-text">Link this facility to a contract for customer portal access.</div>
                     </div>
 
                     <div class="mb-4">
diff --git a/app/templates/inspections/list.html b/app/templates/inspections/list.html
index 6724308..0d71d5f 100644
--- a/app/templates/inspections/list.html
+++ b/app/templates/inspections/list.html
@@ -5,7 +5,7 @@
   <h2><i class="bi bi-clipboard-data"></i> Inspections</h2>
   {% if current_user.role != 'customer' %}
   <a href="{{ url_for('inspections.start') }}" class="btn btn-primary">
-    <i class="bi bi-plus-circle"></i> Start Inspection
+    <i class="bi bi-plus-circle"></i> New Inspection
   </a>
   {% endif %}
 </div>
@@ -69,7 +69,7 @@
             </td>
             <td>
               <span class="badge bg-{{ 'success' if ins.status == 'completed' else 'danger' if ins.status == 'flagged' else 'secondary' }}">
-                {{ ins.status|replace('_',' ')|title }}
+                {{ 'Submitted' if ins.status == 'completed' else ins.status|replace('_',' ')|title }}
               </span>
               {% if ins.follow_up_required and not ins.follow_ups.count() %}
               <span class="badge bg-danger ms-1" title="Follow-up re-inspection required">
diff --git a/app/templates/projects/assignment_form.html b/app/templates/projects/assignment_form.html
index 5ae8e4a..1956d2e 100644
--- a/app/templates/projects/assignment_form.html
+++ b/app/templates/projects/assignment_form.html
@@ -9,7 +9,7 @@
                 <h4 class="mb-0">
                     <i class="bi bi-person-plus"></i> {{ title }}
                 </h4>
-                <small class="text-white-50">Project: {{ project.name }}</small>
+                <small class="text-white-50">Contract: {{ project.name }}</small>
             </div>
             <div class="card-body">
                 <form method="POST">
@@ -30,8 +30,8 @@
                         {{ form.facility_id.label(class="form-label") }}
                         {{ form.facility_id(class="form-select") }}
                         <div class="form-text">
-                            Select "All facilities in project" to grant access to every facility
-                            within this project, or choose a specific facility to restrict access.
+                            Select "All facilities in contract" to grant access to every facility
+                            within this contract, or choose a specific facility to restrict access.
                         </div>
                     </div>
 
diff --git a/app/templates/projects/form.html b/app/templates/projects/form.html
index 1850981..acdcc29 100644
--- a/app/templates/projects/form.html
+++ b/app/templates/projects/form.html
@@ -42,7 +42,7 @@
 
                     <div class="d-flex gap-2">
                         <button type="submit" class="btn btn-primary">
-                            <i class="bi bi-save"></i> Save Project
+                            <i class="bi bi-save"></i> Save Contract
                         </button>
                         <a href="{{ url_for('projects.index') }}" class="btn btn-secondary">
                             <i class="bi bi-x-circle"></i> Cancel
diff --git a/app/templates/projects/list.html b/app/templates/projects/list.html
index f2123b9..e9d7e20 100644
--- a/app/templates/projects/list.html
+++ b/app/templates/projects/list.html
@@ -1,15 +1,15 @@
 {% extends "base.html" %}
-{% block title %}Projects{% endblock %}
+{% block title %}Contracts{% endblock %}
 
 {% block content %}
 <div class="row mb-4 align-items-center">
     <div class="col">
-        <h2><i class="bi bi-folder2-open"></i> Projects</h2>
+        <h2><i class="bi bi-folder2-open"></i> Contracts</h2>
     </div>
     {% if current_user.role in ['admin', 'director'] %}
     <div class="col-auto">
         <a href="{{ url_for('projects.create') }}" class="btn btn-primary">
-            <i class="bi bi-plus-circle"></i> New Project
+            <i class="bi bi-plus-circle"></i> New Contract
         </a>
     </div>
     {% endif %}
@@ -60,7 +60,7 @@
                 {% if current_user.role == 'admin' %}
                 <form method="POST" action="{{ url_for('projects.delete', project_id=project.id) }}"
                       class="ms-auto d-inline"
-                      onsubmit="return confirm('Delete project \'{{ project.name }}\'? This cannot be undone.');">
+                      onsubmit="return confirm('Delete contract \'{{ project.name }}\'? This cannot be undone.');">
                     <input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
                     <button type="submit" class="btn btn-sm btn-outline-danger">
                         <i class="bi bi-trash"></i>
@@ -73,7 +73,7 @@
     {% else %}
     <div class="col-12">
         <div class="alert alert-info">
-            <i class="bi bi-info-circle"></i> No projects have been created yet.
+            <i class="bi bi-info-circle"></i> No contracts have been created yet.
         </div>
     </div>
     {% endfor %}
diff --git a/app/templates/projects/view.html b/app/templates/projects/view.html
index de4dab7..b84ace6 100644
--- a/app/templates/projects/view.html
+++ b/app/templates/projects/view.html
@@ -21,18 +21,18 @@
         </a>
         {% endif %}
         <a href="{{ url_for('projects.index') }}" class="btn btn-outline-primary">
-            <i class="bi bi-arrow-left"></i> All Projects
+            <i class="bi bi-arrow-left"></i> All Contracts
         </a>
     </div>
 </div>
 
 <div class="row g-4">
 
-    {# ── Project Info ── #}
+    {# ── Contract Info ── #}
     <div class="col-md-4">
         <div class="card shadow-sm h-100">
             <div class="card-header bg-light fw-semibold">
-                <i class="bi bi-info-circle"></i> Project Details
+                <i class="bi bi-info-circle"></i> Contract Details
             </div>
             <div class="card-body">
                 <dl class="row mb-0">
@@ -42,7 +42,7 @@
                             {{ 'Active' if project.active else 'Inactive' }}
                         </span>
                     </dd>
-                    <dt class="col-5 text-muted small">Project Manager</dt>
+                    <dt class="col-5 text-muted small">Contract Manager</dt>
                     <dd class="col-7 small">
                         {{ project.project_manager.username if project.project_manager else '—' }}
                     </dd>
@@ -95,7 +95,7 @@
                     </table>
                 </div>
                 {% else %}
-                <div class="p-3 text-muted small">No facilities linked to this project yet.</div>
+                <div class="p-3 text-muted small">No facilities linked to this contract yet.</div>
                 {% endif %}
             </div>
         </div>
diff --git a/app/utils/forms.py b/app/utils/forms.py
index cbfc8cb..b204018 100644
--- a/app/utils/forms.py
+++ b/app/utils/forms.py
@@ -96,7 +96,7 @@ class FacilityForm(FlaskForm):
     address        = TextAreaField('Address', validators=[Optional()])
     contact_person = StringField('Contact Person', validators=[Optional(), Length(max=100)])
     contact_phone  = StringField('Contact Phone',  validators=[Optional(), Length(max=20)])
-    project_id     = SelectField('Project', coerce=int, validators=[Optional()])
+    project_id     = SelectField('Contract', coerce=int, validators=[Optional()])
     active         = BooleanField('Active', default=True)
 
 
@@ -183,7 +183,7 @@ class IssueUpdateForm(FlaskForm):
 # ── Projects ─────────────────────────────────────────────────────────────────
 
 class ProjectForm(FlaskForm):
-    name               = StringField('Project Name', validators=[DataRequired(), Length(max=255)])
+    name               = StringField('Contract Name', validators=[DataRequired(), Length(max=255)])
     description        = TextAreaField('Description', validators=[Optional()])
     project_manager_id = SelectField('Project Manager', coerce=int, validators=[Optional()])
     active             = BooleanField('Active', default=True)