diff --git a/app/models/notification_matrix.py b/app/models/notification_matrix.py
index 237e22d..1902a88 100644
--- a/app/models/notification_matrix.py
+++ b/app/models/notification_matrix.py
@@ -120,8 +120,8 @@ MATRIX_DEFAULTS = {
     ('issue_flagged',          'customer'):        True,
     ('issue_flagged',          'custom'):          False,
     # issue_created (standalone)
-    ('issue_created',          'admin'):           False,
-    ('issue_created',          'director'):      False,
+    ('issue_created',          'admin'):           True,
+    ('issue_created',          'director'):        True,
     ('issue_created',          'inspector'):       False,
     ('issue_created',          'project_manager'): False,
     ('issue_created',          'customer'):        True,
diff --git a/migrations/versions/phase24_issue_created_notify_defaults.py b/migrations/versions/phase24_issue_created_notify_defaults.py
new file mode 100644
index 0000000..a660793
--- /dev/null
+++ b/migrations/versions/phase24_issue_created_notify_defaults.py
@@ -0,0 +1,32 @@
+"""phase24 — enable issue_created notifications for admin and director by default
+
+Sets enabled=True for ('issue_created', 'admin') and ('issue_created', 'director')
+in the notification_matrix table if those rows already exist (created when an admin
+previously saved the matrix page).  Rows that do not exist are left alone — the
+updated MATRIX_DEFAULTS in notification_matrix.py covers those at runtime.
+"""
+
+from alembic import op
+
+revision      = 'phase24_issue_created_notify_defaults'
+down_revision = 'phase23_support_tickets'
+branch_labels = None
+depends_on    = None
+
+
+def upgrade():
+    op.execute("""
+        UPDATE notification_matrix
+           SET enabled = 1
+         WHERE event_type = 'issue_created'
+           AND role_key IN ('admin', 'director')
+    """)
+
+
+def downgrade():
+    op.execute("""
+        UPDATE notification_matrix
+           SET enabled = 0
+         WHERE event_type = 'issue_created'
+           AND role_key IN ('admin', 'director')
+    """)