Jul 8 - Update issue assignment separation

2026-07-08 14:05:57 -04:00
parent b06d939ac0
commit f08ca997d7
4 changed files with 100 additions and 2 deletions
@@ -732,6 +732,20 @@ def create():
            reported_at = now_eastern(),
            reported_by = current_user.id,
        )
+
+        # "Handled By" — staff only; customer-created issues stay internal.
+        if current_user.role != 'customer':
+            handler = form.handler_type.data or 'internal'
+            if handler not in ('internal', 'facility', 'vendor'):
+                handler = 'internal'
+            issue.handler_type = handler
+            issue.facility_handler_name    = (form.facility_handler_name.data    or '').strip() or None
+            issue.facility_handler_contact = (form.facility_handler_contact.data or '').strip() or None
+            issue.facility_handler_notes   = (form.facility_handler_notes.data   or '').strip() or None
+            issue.vendor_name    = (form.vendor_name.data    or '').strip() or None
+            issue.vendor_contact = (form.vendor_contact.data or '').strip() or None
+            issue.vendor_notes   = (form.vendor_notes.data   or '').strip() or None
+
        db.session.add(issue)
        db.session.commit()
        current_app.logger.info(