236 lines
10 KiB
HTML
236 lines
10 KiB
HTML
{% extends "base.html" %}
|
|
{% from '_sla_badge.html' import sla_badge %}
|
|
{% block title %}Issue #{{ issue.id }}{% endblock %}
|
|
{% block content %}
|
|
<div class="row">
|
|
<div class="col-lg-8">
|
|
<div class="card shadow-sm mb-4">
|
|
<div class="card-header d-flex justify-content-between align-items-center
|
|
bg-{{ 'danger' if issue.severity in ['critical','high'] else 'warning' if issue.severity == 'medium' else 'secondary' }}
|
|
text-{{ 'white' if issue.severity in ['critical','high','low'] else 'dark' }}">
|
|
<h5 class="mb-0"><i class="bi bi-exclamation-triangle"></i> Issue #{{ issue.id }} — {{ issue.severity|title }} Severity</h5>
|
|
<div class="d-flex align-items-center gap-2">
|
|
<span class="badge bg-light text-dark">{{ issue.status|replace('_',' ')|title }}</span>
|
|
{{ sla_badge(issue) }}
|
|
</div>
|
|
</div>
|
|
<div class="card-body">
|
|
<dl class="row mb-0">
|
|
<dt class="col-sm-3">Reported</dt>
|
|
<dd class="col-sm-9">{{ issue.reported_at.strftime('%Y-%m-%d %H:%M') }}</dd>
|
|
|
|
{% set deadline = sla_deadline(issue) %}
|
|
{% if deadline and issue.status != 'resolved' %}
|
|
<dt class="col-sm-3">SLA Deadline</dt>
|
|
<dd class="col-sm-9">
|
|
{{ deadline.strftime('%Y-%m-%d %H:%M') }}
|
|
{{ sla_badge(issue) }}
|
|
</dd>
|
|
{% endif %}
|
|
|
|
<dt class="col-sm-3">Facility</dt>
|
|
<dd class="col-sm-9">{{ issue.resolved_facility.name if issue.resolved_facility else '—' }}</dd>
|
|
|
|
<dt class="col-sm-3">Area</dt>
|
|
<dd class="col-sm-9">{{ issue.area.name if issue.area else '—' }}</dd>
|
|
|
|
{% if issue.inspection %}
|
|
<dt class="col-sm-3">Inspection</dt>
|
|
<dd class="col-sm-9">
|
|
<a href="{{ url_for('inspections.view', inspection_id=issue.inspection_id) }}">#{{ issue.inspection_id }}</a>
|
|
</dd>
|
|
{% endif %}
|
|
|
|
<dt class="col-sm-3">Assigned To</dt>
|
|
<dd class="col-sm-9">{{ issue.assigned_user.display_name if issue.assigned_user else '— Unassigned —' }}</dd>
|
|
|
|
{% if issue.resolved_at %}
|
|
<dt class="col-sm-3">Resolved</dt>
|
|
<dd class="col-sm-9">{{ issue.resolved_at.strftime('%Y-%m-%d %H:%M') }}</dd>
|
|
{% endif %}
|
|
</dl>
|
|
|
|
<hr>
|
|
<h6>Description</h6>
|
|
<p class="mb-0" style="white-space:pre-wrap;">{{ issue.description }}</p>
|
|
|
|
{% if issue.photo_path or issue.mobile_photo_paths %}
|
|
<hr>
|
|
<h6>Photo Evidence</h6>
|
|
<div class="d-flex flex-wrap gap-2">
|
|
{% if issue.photo_path %}
|
|
<a href="{{ url_for('static', filename=issue.photo_path) }}" target="_blank">
|
|
<img src="{{ url_for('static', filename=issue.photo_path) }}"
|
|
class="img-fluid rounded" style="max-height:200px; max-width:100%;">
|
|
</a>
|
|
{% endif %}
|
|
{% for photo in (issue.mobile_photo_paths or []) %}
|
|
<a href="{{ url_for('static', filename=photo) }}" target="_blank">
|
|
<img src="{{ url_for('static', filename=photo) }}"
|
|
class="rounded border" style="max-height:200px; max-width:100%; object-fit:cover;">
|
|
</a>
|
|
{% endfor %}
|
|
</div>
|
|
{% endif %}
|
|
|
|
{% if issue.result_notes or issue.result_photos %}
|
|
<hr>
|
|
<h6><i class="bi bi-clipboard2-check text-success"></i> Resolution Details</h6>
|
|
{% if issue.result_notes %}
|
|
<p class="mb-2" style="white-space:pre-wrap;">{{ issue.result_notes }}</p>
|
|
{% endif %}
|
|
{% if issue.result_photos %}
|
|
<div class="d-flex flex-wrap gap-2 mt-2">
|
|
{% for photo in issue.result_photos %}
|
|
<a href="{{ url_for('static', filename=photo) }}" target="_blank">
|
|
<img src="{{ url_for('static', filename=photo) }}"
|
|
class="rounded border" style="max-height:120px; max-width:160px; object-fit:cover;"
|
|
alt="Result photo">
|
|
</a>
|
|
{% endfor %}
|
|
</div>
|
|
{% endif %}
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
|
|
{# ── Update History ─────────────────────────────────────────────────── #}
|
|
{% if comments %}
|
|
<div class="card shadow-sm mb-4">
|
|
<div class="card-header bg-light">
|
|
<h6 class="mb-0" id="update-history"><i class="bi bi-clock-history"></i> Update History</h6>
|
|
</div>
|
|
<ul class="list-group list-group-flush">
|
|
{% for c in comments %}
|
|
<li class="list-group-item">
|
|
<div class="d-flex justify-content-between align-items-center mb-1">
|
|
<span class="fw-semibold text-dark">
|
|
<i class="bi bi-person-circle"></i> {{ c.author.display_name }}
|
|
</span>
|
|
<span class="d-flex align-items-center gap-2">
|
|
<span class="badge bg-{{ 'success' if c.status_at_time == 'resolved' else 'warning text-dark' if c.status_at_time == 'in_progress' else 'danger' }} rounded-pill" style="font-size:.65rem;">
|
|
{{ c.status_at_time|replace('_',' ')|title }}
|
|
</span>
|
|
<small class="text-muted">{{ c.created_at.strftime('%Y-%m-%d %H:%M') }}</small>
|
|
</span>
|
|
</div>
|
|
<p class="mb-0 text-secondary" style="white-space:pre-wrap; font-size:.9rem;">{{ c.body }}</p>
|
|
</li>
|
|
{% endfor %}
|
|
</ul>
|
|
</div>
|
|
{% endif %}
|
|
|
|
</div>
|
|
|
|
<div class="col-lg-4">
|
|
|
|
{# ── Follow / Unfollow ──────────────────────────────────────────────── #}
|
|
<div class="card shadow-sm mb-3">
|
|
<div class="card-body d-flex align-items-center justify-content-between py-2">
|
|
<div>
|
|
<i class="bi bi-bell{{ '-fill text-primary' if is_following else ' text-muted' }} me-1"></i>
|
|
<span class="fw-semibold" style="font-size:.9rem;">
|
|
{% if is_following %}Following{% else %}Not following{% endif %}
|
|
</span>
|
|
<span class="text-muted ms-2" style="font-size:.8rem;">
|
|
{{ issue.followers.count() }} follower{{ 's' if issue.followers.count() != 1 else '' }}
|
|
</span>
|
|
</div>
|
|
{% if is_following %}
|
|
<form method="post" action="{{ url_for('issues.unfollow', issue_id=issue.id) }}" class="mb-0">
|
|
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
|
|
<button type="submit" class="btn btn-outline-secondary btn-sm">
|
|
<i class="bi bi-bell-slash"></i> Unfollow
|
|
</button>
|
|
</form>
|
|
{% else %}
|
|
<form method="post" action="{{ url_for('issues.follow', issue_id=issue.id) }}" class="mb-0">
|
|
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
|
|
<button type="submit" class="btn btn-outline-primary btn-sm">
|
|
<i class="bi bi-bell"></i> Follow
|
|
</button>
|
|
</form>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
|
|
{# ── Update Form ────────────────────────────────────────────────────── #}
|
|
{% set can_edit = current_user.role in ['admin','supervisor'] or issue.assigned_to == current_user.id %}
|
|
{% if can_edit %}
|
|
<div class="card shadow-sm">
|
|
<div class="card-header bg-light"><h6 class="mb-0">Update Issue</h6></div>
|
|
<div class="card-body">
|
|
<form method="post" enctype="multipart/form-data">
|
|
<input type="hidden" name="csrf_token" value="{{ csrf_token() }}">
|
|
<div class="mb-3">
|
|
{{ form.status.label(class="form-label fw-semibold") }}
|
|
{{ form.status(class="form-select") }}
|
|
</div>
|
|
{% if current_user.role in ['admin','supervisor'] %}
|
|
<div class="mb-3">
|
|
{{ form.assigned_to.label(class="form-label fw-semibold") }}
|
|
{{ form.assigned_to(class="form-select") }}
|
|
</div>
|
|
{% endif %}
|
|
<div class="mb-3">
|
|
{{ form.update_notes.label(class="form-label fw-semibold") }}
|
|
{{ form.update_notes(class="form-control", rows=3, placeholder="Optional update notes…") }}
|
|
</div>
|
|
<div class="mb-3">
|
|
{{ form.result_notes.label(class="form-label fw-semibold") }}
|
|
{{ form.result_notes(class="form-control", rows=3,
|
|
placeholder="Describe what was done to resolve this issue…",
|
|
value=issue.result_notes or '') }}
|
|
</div>
|
|
<div class="mb-3">
|
|
<label class="form-label fw-semibold">Result Photos</label>
|
|
<input type="file" name="result_photos" id="result_photos"
|
|
class="form-control" accept="image/*" multiple>
|
|
<div class="form-text">Attach one or more photos showing the resolution.</div>
|
|
{% if issue.result_photos %}
|
|
<div class="mt-2">
|
|
<small class="text-muted">{{ issue.result_photos|length }} photo(s) already uploaded</small>
|
|
</div>
|
|
{% endif %}
|
|
</div>
|
|
<button type="submit" class="btn btn-primary w-100">Save Update</button>
|
|
</form>
|
|
</div>
|
|
</div>
|
|
{% endif %}
|
|
</div>
|
|
</div>
|
|
|
|
<a href="{{ url_for('issues.index') }}" class="btn btn-outline-secondary btn-sm">
|
|
<i class="bi bi-arrow-left"></i> Back to Issues
|
|
</a>
|
|
{% block extra_js %}
|
|
<script>
|
|
(function () {
|
|
'use strict';
|
|
|
|
// ── Immediate bell refresh after a successful update ──────────────────
|
|
// After form submit + redirect, Flask flashes 'Issue updated.' and the
|
|
// URL stays at /issues/<id>. We detect the flash message presence and
|
|
// call the global fetchNotifications() defined in base.html so the bell
|
|
// badge updates instantly without waiting for the 60-second poll cycle.
|
|
if (document.querySelector('.alert-success')) {
|
|
if (typeof fetchNotifications === 'function') {
|
|
fetchNotifications();
|
|
}
|
|
}
|
|
|
|
// ── Auto-scroll to Update History after save ──────────────────────────
|
|
// If there's a success flash AND comments exist, scroll the history
|
|
// section into view so the newly added comment is immediately visible.
|
|
if (document.querySelector('.alert-success')) {
|
|
var historyEl = document.getElementById('update-history');
|
|
if (historyEl) {
|
|
historyEl.scrollIntoView({ behavior: 'smooth', block: 'start' });
|
|
}
|
|
}
|
|
})();
|
|
</script>
|
|
{% endblock %}
|
|
{% endblock %} |