Files
IT_Ticket_System/app/routes/api.py
T
2026-03-25 11:37:46 -04:00

84 lines
3.1 KiB
Python

import logging
from flask import Blueprint, jsonify, request
from flask_login import login_required, current_user
from flask_socketio import emit, join_room, leave_room
from app import db, socketio
from app.models import Notification, Ticket, TicketStatus, TicketPriority
from app.services.log_service import log_action
api_bp = Blueprint('api', __name__, url_prefix='/api')
logger = logging.getLogger(__name__)
# ─── Notifications API ────────────────────────────────────────────────────────
@api_bp.route('/notifications/unread-count')
@login_required
def unread_count():
count = Notification.query.filter_by(user_id=current_user.id, is_read=False).count()
return jsonify({'count': count})
@api_bp.route('/notifications/<int:notif_id>/read', methods=['POST'])
@login_required
def mark_read(notif_id):
notif = Notification.query.filter_by(id=notif_id, user_id=current_user.id).first_or_404()
notif.is_read = True
db.session.commit()
return jsonify({'ok': True})
@api_bp.route('/notifications/mark-all-read', methods=['POST'])
@login_required
def mark_all_read():
Notification.query.filter_by(user_id=current_user.id, is_read=False).update({'is_read': True})
db.session.commit()
return jsonify({'ok': True})
# ─── Ticket Stats API (IT) ────────────────────────────────────────────────────
@api_bp.route('/stats/tickets')
@login_required
def ticket_stats():
if not current_user.is_it_staff:
return jsonify({'error': 'Forbidden'}), 403
stats = {
'open' : Ticket.query.filter_by(status=TicketStatus.OPEN).count(),
'in_progress' : Ticket.query.filter_by(status=TicketStatus.IN_PROGRESS).count(),
'pending' : Ticket.query.filter_by(status=TicketStatus.PENDING).count(),
'resolved' : Ticket.query.filter_by(status=TicketStatus.RESOLVED).count(),
'closed' : Ticket.query.filter_by(status=TicketStatus.CLOSED).count(),
}
return jsonify(stats)
# ─── WebSocket Events ─────────────────────────────────────────────────────────
@socketio.on('connect')
def on_connect():
if current_user.is_authenticated:
join_room(f'user_{current_user.id}')
logger.info(f'[SOCKET CONNECT] user_id={current_user.id}')
@socketio.on('disconnect')
def on_disconnect():
if current_user.is_authenticated:
leave_room(f'user_{current_user.id}')
logger.info(f'[SOCKET DISCONNECT] user_id={current_user.id}')
@socketio.on('join_ticket')
def on_join_ticket(data):
if current_user.is_authenticated:
ticket_id = data.get('ticket_id')
join_room(f'ticket_{ticket_id}')
@socketio.on('leave_ticket')
def on_leave_ticket(data):
if current_user.is_authenticated:
ticket_id = data.get('ticket_id')
leave_room(f'ticket_{ticket_id}')